Camera shows black screen. What can I do?

asked 2017-05-18 14:50:33 +0200

kerbacho gravatar image

My Jolla 1 camera shows a black screen when I open the camera app. The interface opens properly though... In some android apps the front camera works fine though..

Also read a few other threads about the problem, but non of them showed this in the terminal: https://1drv.ms/i/s!AuG_41MNCmhVxF9H_Hy-IjKqkFpX

Maybe some of you guys have an idea?

edit retag flag offensive close delete

Comments

2

Goto Settings/About product, quickly tap 8 times on the screen to enter CSD tool, open All Tests, and start camera tests. What do you get there?

lakutalo ( 2017-05-18 18:43:38 +0200 )edit
1

@lakutalo - be a little more specific about where you tap on the About screen or nothing happens :)

The user must tap on the 'Build' version text; ( 2.1.0.11 Iijoki ) and only needs a minimum of 4 taps to activate.

Du Nasenbär ( 2017-05-18 19:29:08 +0200 )edit
1

You see, I am the very expert on Monte-Carlo methods. :)

lakutalo ( 2017-05-18 19:58:33 +0200 )edit

First of all, thanks for the fast answer guys! The front camera pass fine... Main camera stucks at focusing and nothing happens besides that the flash light goes on, so the test does not pass nor fail.. it just keeps trying to focus...

kerbacho ( 2017-05-18 20:15:20 +0200 )edit

then? what does that means? clean your lens better? or what else?

cemoi71 ( 2017-05-19 12:23:43 +0200 )edit