Problems with People app

asked 2017-06-06 13:09:00 +0300

Pände gravatar image

updated 2017-06-06 13:48:21 +0300

I have multiple issues with the People app. They have been persistent over a long time on both the original Jolla as well as Jolla C, although on Jolla C they have been gradually getting worse. Overall it's painfully slow and prone to spontaneous crashing. Currently I'm using Jolla C with SFOS, but as noted, the problem has been present for a long time dating back to SFOS 1.x.x.x and was also present in my older original Jolla phone.

  1. Adding contacts It generally takes multiple attempts to be able to make a new contact "stick" in the database. Usually they just stay until the app is closed and are gone after that

  2. Updating contact information Related to previous, removing outdated contact info or adding new info (numbers, email addresses etc.) likewise doesn't "stick"

  3. Contacts disappear Related to previous. Occasionally contacts that have been added (after multiple attempts, a couple of reboots and lots of cursing) disappear

  4. Multiplying contacts Not sure what is causing this, but many (older) contacts have copied and recopied themselves until there are literally dozens of identical contacts in the database. This could very well contribute to the slowness of the app and it makes finding contacts extremely annoying. This also happens to a lesser extent to contact information within the contacts, e.g. some of my contacts have the same phone number listed six times.

  5. Randomly appearing email contacts The People app seems to randomly save some (but not all) email contacts, which then turn up to muddle the search results when you're looking for specific contacts. Not necessarily a bad feature in itself, but when combined with the previous bug it becomes annoying - I think the database has at least ten entries of my old (from ten years ago) email address which does me no good.

In the end a contact book is one of the most basic and essential functions of a smart phone, so it should be done well.One would think that making a simple enough database would not be too hard, but maybe there's just something wrong with my phones.

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@Pände - Please update your tags, reflecting which device/s and which SFOS version you are using


Edz ( 2017-06-06 13:27:43 +0300 )edit

on my Intex, new contacts will not sync to my google account. Contacts created in google will show up on the intex. I run Sailfish and it's 'Jolla C' converted.

danfin ( 2017-06-06 13:42:27 +0300 )edit

I know for sure that People never automatically saves email contacts, so it sounds like you're using a contact syncing service. There are lots of problems with CardDAV in Sailfish so that could well be what is causing all your troubles.

nthn ( 2017-06-06 14:50:06 +0300 )edit

I'm also experiencing this kind of issues with People app. Modifying phone number doesn't synch anymore with exchange.

louisbob ( 2017-06-06 23:31:10 +0300 )edit

@Pände i recommend you delete any synching accounts on the Jolla phone. Restart, open people app, close, restart, then add contact synching accounts back onto accounts, login, synch, check people app.

I am using CalDAV CardDAV from FRUXX without any issues. The Apple one if was able to figure out for Calendar but not contacts.

DarkTuring ( 2017-06-07 05:20:18 +0300 )edit