ofono behavior problem - no calls in/out [duplicate]

asked 2017-06-14 09:20:11 +0300

Schturman gravatar image

updated 2017-06-15 00:16:10 +0300

Asmir gravatar image

Hi to all.
Recently I noticed about a strange behavior of my phone (Jolla C - v2.1.0.11). For some mysterious reasons my phone stops get/create calls. It can happens once in the week or two... The problem here that I don't know and can't to know that problem appeared, because the status bar still show all icons and all looks ok (I don't call or receive to much calls in the day). But in the real, more than half of a day I'm not reachable = I can't call and can't receive calls. People asking me why I'm not reachable, and when I check my phone and trying to call or receive call I notice that it not possible...
At my work I have some bad places and many times phone disconnecting and connecting again to 3G/4G... Maybe this is a reason (I didn't installed any new apps for the long time... ) ?
Example of ofono status:

[root@Jolla_C ~]# systemctl status ofono
ofono.service - Telephony service
   Loaded: loaded (/lib/systemd/system/ofono.service; disabled)
   Active: active (running) since Wed 2017-06-14 08:24:50 IDT; 1min 25s ago
 Main PID: 26461 (ofonod)
   CGroup: /system.slice/ofono.service
           └─26461 /usr/sbin/ofonod -n --nobacktrace --noplugin=,he910,dun_gw_bluez5,hfp_bluez5,hfp_ag_bluez5,cdma_provision,bluez5,isimodem,n900,u8500,qmimo...

Jun 14 08:24:51 Jolla_C ofonod[26461]: RIL2 version 11
Jun 14 08:24:51 Jolla_C ofonod[26461]: SIM card OK
Jun 14 08:24:51 Jolla_C ofonod[26461]: Requested file structure differs from SIM: 6fb7
Jun 14 08:24:51 Jolla_C ofonod[26461]: SMS History Probe for modem: 0x738018
Jun 14 08:24:51 Jolla_C ofonod[26461]: Registered interface org.ofono.NetworkTime, path /ril_0
Jun 14 08:24:51 Jolla_C ofonod[26461]: data reg changed 0 -> 2 (searching), attached 0
Jun 14 08:24:51 Jolla_C ofonod[26461]: Requested file structure differs from SIM: 6fb7
Jun 14 08:24:55 Jolla_C ofonod[26461]: export_entries_one_storage_cb with ME failed
Jun 14 08:24:58 Jolla_C ofonod[26461]: data reg changed 2 -> 1 (registered), attached 1
Jun 14 08:25:23 Jolla_C ofonod[26461]: Agent exited without calling Unregister
[root@Jolla_C ~]#

I also tried to restart all this services:

ofono
connman
lipstick
pulseaudio
commhistoryd
connectionagent
voicecall-manager
voicecall-ui-prestart

And reinstalling ofono package... But nothing help, only reboot can fix this problem...
Why it happens ? Is it possible to prevent this behavior somehow ? or at least what service to restart instead full phone restart ?
Thanks


Reason for close
Dublicated question. See here

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The question has been closed for the following reason "duplicate question" by Asmir
close date 2017-06-15 00:10:55.648092

Comments

you know, there is app on openrepos to get detailed ofono logs, then you can send logs to Mr. slava :)

coderus ( 2017-06-14 16:41:28 +0300 )edit
1

This is a known problem: https://together.jolla.com/question/145376/bug-20251and-2056-jolla-c-could-not-receive-smsphone-call/ Apparently a workaround is coming with next update, at least phone will notify you a reboot is needed to recover phone service...

https://together.jolla.com/question/162793/official-announcement-translating-strings-for-the-long-awaited-workaround/

thisisme ( 2017-06-14 17:40:32 +0300 )edit

Hmmm, good news, thanks! Will wait for next update and see...

Schturman ( 2017-06-14 18:00:17 +0300 )edit