New camera pictures at the end of the gallery

Tracked by Jolla (In release)

asked 2017-07-31 19:51:51 +0300

Dreej

4686 ●62 ●86 ●84

http://www.aral.de/

updated 2017-10-05 11:02:57 +0300

jovirkku

23703 ●213 ●311 ●247

moderator

Hi there,

since the last two updates new pics shot by the camera are at the end of the galery. It's very annoying coz for every single slection, either in the gallery itself or in other apps, I always have to scroll down. does anyone have the same problem or a solution? or is it a part of the update so that we can find more of our old snapshots? ;)

Jolla C, btw.

greetings to all sailors

edit 02.08.: also all newly captured pics rotate from portrait to landscape after open them...

edit 04.10. after updating sfos to 2.1.2.3 the problem still exists. running tracker brought no solution as well. pics are still at the end of the list with a wrong orientation

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same problem here!

lupastro ( 2017-07-31 21:22:01 +0300 )edit

Yep got the same problem, plus loads of random empty pictures.

Mariusmssj ( 2017-07-31 22:37:17 +0300 )edit

Same, plus the portrait photos are rotated landsape for me. This new UI didn't bring any new feature but added two really annoying issues :(

I'm on Jolla 1, I guess no sailor has encountered this :/

Sthocs ( 2017-08-01 00:45:36 +0300 )edit

Works on my machine (Jolla 1). Are the timestamps of these pictures correct?

nthn ( 2017-08-01 21:46:00 +0300 )edit

On inoir R7 pictures are in the begin.

sashikknox ( 2017-08-03 09:19:15 +0300 )edit

Thanks for the report. It seems that we in Jolla cannot reproduce this issue, not yet at least. I will ping the R&D and let them ponder what might be causing this on some devices. In the meanwhile, please check that
-the date and time of your device is correct
-the timestamps of the new pictures (and of old ones) are correct, like suggested by @Sthocs.

jovirkku ( 2017-08-03 09:44:04 +0300 )edit

Here too.... In older version we had options to view images but in new version its not there. We thought we wil get image preview in new camera UI.

New UI is difficult than the older one. If we do small swipe, mode changes and hard to use it. Some images are moved to end of the gallery.

Twinklestar1792 ( 2017-08-03 12:19:12 +0300 )edit

@jovirkku It was @nthn, but I can confirm that the timestamps of the pictures are corrects, and the date of the device too. Yesterday I had another little glitch: pictures in preview were not ordered correctly, but their timestamp is correct and they are correctly ordered in the Galery (at the end though)

@Twinklestar1792 to preview taken pictures, use the real Camera app, the one which open from the lock screen doesn't offer that, probably for privacy reason (can be opened with an locked device)

Sthocs ( 2017-08-03 13:31:46 +0300 )edit

The images should be sorted by time they were taken. When talking about time stamps is it the one in EXIF data (which should be used) or the file modification time? Also how about the ones at the start of the list, any chance of having time in the future?

Pekka Vuorela ( 2017-08-03 13:58:19 +0300 )edit

Same here... Problem is in both gallerys, SailfishOS and Android. Dataname, Timestamp etc seams to be correct. Pictures are taken on sdcard

evo3de ( 2017-08-03 17:59:43 +0300 )edit

Same problem here with Jolla 1. And when i go in the picture to "Show Details" then there will be less information shown than in earlier pictures.

A wish for the future... Time stamp in exif data should be in local time and not utc. An example why. Last year I had a car accident and someone hit my car. The photos of the damaged car I had made at 5 pm local time. But according to the exif data the pictures were made at 3 pm. I have the photos then rather not used in correspondence with the insurance.

s_mario ( 2017-08-08 21:42:43 +0300 )edit

Right, that's the issue: in Gallery, the "Date" field is absent for photos taken after the update. But if I transfer the photo on Windows, I can see it correctly set, like old photos.

I can send a faulty photo if that can help to debug.

PS: also, I see width and height set to 0 in the Gallery, for all photos, don't know if it's linked. The value is correct on Windows.

Sthocs ( 2017-08-16 01:18:38 +0300 )edit

If I manually change the metadata tag "Title" to the filename it's being picked up correctly by the gallery. The Title field is empty and is obviously used by the gallery to sort it. I think this is a bug in the new camera app, as the field it should be filled

lispy ( 2017-08-28 13:54:46 +0300 )edit

The Title field is empty and is obviously used by the gallery to sort it.

Umh? No it shouldn't be. /usr/share/jolla-gallery/gallery.qml -> sortProperties: ["-dateTaken"]

Pekka Vuorela ( 2017-08-28 14:05:24 +0300 )edit

Cool, I changed /usr/share/jolla-gallery/gallery.qml -> sortProperties: ["-dateTaken"] to /usr/share/jolla-gallery/gallery.qml -> sortProperties: ["-lastModified"] and now it works again. Please handle with care. This is probably a dirty hack that might blow up your phone.

lispy ( 2017-08-28 14:30:36 +0300 )edit

You can also check the tracker metadata by running "tracker info <filename>", dateTaken maps to nie:contentCreated.</filename>

Pekka Vuorela ( 2017-08-28 14:40:46 +0300 )edit

And there we have it, nie:contentCreated doesn't show up in tracker info.

lispy ( 2017-08-28 14:45:31 +0300 )edit

Thanks for checking, good to know. But still works ok for me.

Pekka Vuorela ( 2017-08-28 14:55:05 +0300 )edit

width and height information is not correct was already reported here

rgrnetalk ( 2017-08-28 17:38:16 +0300 )edit

I've noticed on Jolla1, if the gallery is open on thumbnails page and a pic is bluetoothed to the phone, it appears at the bottom of the gallery for a split second and then moves to top (first) position of gallery.

Spam Hunter ( 2017-09-13 12:55:50 +0300 )edit

Latest picture I took now (it's the first one I took after a reboot) also appeared at the bottom of the gallery. Frustrating!

nthn ( 2017-09-22 17:31:35 +0300 )edit

same problem here :-( please jolla, make the gallery app more user friendly!!!

peter-berlin ( 2017-09-30 13:35:22 +0300 )edit

3 Answers

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answered 2017-10-05 09:34:10 +0300

Federico

4244 ●103 ●128 ●127

Looks like it may be trouble with tracker --- I had similar issue, too.

If the trick in @Edz's comment did not work, check if tracker-extract is running (with ps aux | grep tracker), and if the answer is no then try the solution in my answer here: https://together.jolla.com/question/167715/tracker-not-tracking-properly/?sort=votes&page=1#167716

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Comments

tracker-store and tracker-miner-fs is running. is there a service missing?

h.berd ( 2017-10-05 21:21:16 +0300 )edit

But this does not look good for me...

/usr/libexec/tracker-extract -v3

h.berd ( 2017-10-05 21:28:48 +0300 )edit

@h.berd Yup, there's one missing -- tracker-extract. Looks like that is the issue, then. There was a missing space in my answer; try again with -v 3 rather than -v3.

Federico ( 2017-10-12 01:01:33 +0300 )edit

Corrected the problem for me. Deleted the culprit file (wasn't listening to this song anyway!). Thanks!

lainwir3d ( 2017-10-12 18:58:18 +0300 )edit

solved it for me, too!

r.b ( 2017-11-16 10:53:07 +0300 )edit

answered 2017-10-05 09:49:38 +0300

jovirkku

23703 ●213 ●311 ●247

moderator

updated 2017-10-05 10:57:35 +0300

Unfortunately 2.1.2.3 does not contain any fix for this issue. We are working on it. Thanks for your feedback and comments. Sorry that it takes so long to get it fixed.

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Comments

Still holding back.on updating my wifes phone, because of this. Any progress? Any.help we can offer?

lispy ( 2017-11-16 06:48:06 +0300 )edit

answered 2017-09-12 22:28:28 +0300

h.berd
2737 ●36 ●66 ●67

updated 2017-09-29 21:04:47 +0300

Any news here @jolla ?

An update for the gallery or whatever the problem is, would be great! For me the wrong rotation is worse, but both bugs are clearly update related and seem to rely in one source.

Thanks!

edit 29.09: still no fix from jolla. why should I buy sailfish x for a better camera, if I have to rotate every picture? these bugs caused by the last update. Would love to have a fix to use my camera again... pls show some responsibility jolla!

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Comments

I had the same problem on Jolla C (Jolla 1 always worked fine) until yesterday: suddenly the pictures show up on top again!!! Miracle happen.

wpeberg ( 2017-09-16 17:12:31 +0300 )edit

hope the same miracle will happen to me and all other users soon :-)

h.berd ( 2017-09-29 21:06:17 +0300 )edit

I've seen that screenshots are also at the end of the gallery, when I look at the meta data they have the year 1970 which explains why they are at the end of the gallery.

After some time they are given the right date and they are where they belong, with the right year.... Maybe it has something to do with this issue.

Also, have you send a bug report to Jolla Zendesk, this is not the place for bug reports?

BonoNL ( 2017-09-30 13:18:18 +0300 )edit

I think Jolla said that they didn't manage to reproduce the issue, so we shouldn't have it on Sailfish X. By the way, no need to rotate the pictures, they are correctly rotated if you look at them on a PC, it's just the gallery that mess it up apparently.

Sthocs ( 2017-09-30 17:48:33 +0300 )edit

I don't own a JollaC, I wondered if anyone has tried running tracker?.

Might be worth a try but don't use Sailfish Utilities because it yields an error, at least on my Jolla1, so best done using terminal.

Three options for tracker;

-r, --hard Kill all Tracker processes and remove all databases (tracker reset -r)

-e, --soft Same as --hard but the backup & journal are restored after restart (tracker reset -e)

-c, --config Remove all configuration files so they are re-generated on next start (tracker reset -c)

Spam Hunter ( 2017-09-30 17:55:01 +0300 )edit

New camera pictures at the end of the gallery

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