Gallery shows x pictures and y videos but when I click on it nothing happens

asked 2017-08-11 12:29:08 +0300

anonymous1 gravatar image

updated 2017-08-31 17:55:00 +0300

Should I reinstall gallery?
If yes, how?
(Problem might have first occured after installing cameraplus from warehouse... Uninstall and reboot didn't fix the problem, though...)

Update: Problem was fixed after the last update. Then I changed the Remorse Timer to 2.5 seconds again by overwriting with a pre-configured file and gallery is broken in the same way again. So this must be the reason somehow. Maybe the Remorse-config-files have changed in the last updates...
The Remorse files I'm talking about are:
Unfortunately I don't have the current unchanged version of these files anymore...

Device Information:
device adaption:

Excerpt/Keywords from output of /usr/bin/jolla-gallery:
[D] unknown:0 - Using Wayland-EGL
[W] unknown:0 - Could not find any zN.M subdirs! ...
... Theme ... does not exist ...
... unknown ... bool ... AbstractSocialCacheDatabasePrivate ...
... unable to open file ...
... Unable to assign [undefined] to double

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I would reckon release number and device says also something...

rgrnetalk ( 2017-08-11 12:41:57 +0300 )edit

You could try Settings » Utilities » Refresh media database.

tmy ( 2017-08-11 13:36:51 +0300 )edit

I tried. Result: 0 pictures, 0 videos, nothing happens.
After reboot: numbers restored, problem remains

anonymous1 ( 2017-08-11 15:27:38 +0300 )edit

For removing and installing jolla-gallery, us the following commands;


pkcon remove jolla-gallery


pkcon install jolla-gallery

The output on my terminal gives the same first 3 lines yours does, but my Gallery works.

EDIT: I purposely installed Cameraplus from warehouse on Jolla1. It hangs back to its cover when you launch it, so the app doesn't work anyway.

The app uninstalled properly, I checked Gallery and was able to view any image from the camera without a problem. So it could point to a problem with the gallery app itself. Certainly for me, removing and installing the gallery app would be my first attempt to rectify the problem.

Edz ( 2017-08-11 16:08:04 +0300 )edit

@Edz Thx. When I try to re-install using your commands it gives an error that it would damge my system and I think it doesn't let me as I could still open gallery after the remove command. The problem seems to be in my changed config-files anyway as you can see in the update.

anonymous1 ( 2017-08-31 17:52:28 +0300 )edit