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problem occured after update 2.1.1.26 on Jolla 1 [answered]

asked 2017-09-04 16:39:16 +0300

oguzhanssan gravatar image

updated 2017-09-04 17:01:52 +0300

I unapplied all patches from patchmanager. i looked for applications like phonebook or call recorder and there was no app like those!

I downloaded and clicked to update. Then it said me that couldnt then clicked ok. now when it is opened then the screen is black! What should i do?

i dont wanna make a factory setting because of whatsapp chats. but when i chosed shell from recovery screen then i couldnt reach home directory. How can i get my data (Whatsapp Chats and android sstorage) or reopen the phone at last working state?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by nthn
close date 2017-10-08 23:24:40.841300

4 Answers

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answered 2017-10-08 23:20:06 +0300

oguzhanssan gravatar image

I've found answer myself. It has some tricky ways. At least ok ! I hope :)

Please go to my blog

osesan

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answered 2017-09-09 10:37:28 +0300

Robomike gravatar image

Try to find the /data/media folder. (It's not in /home/nemo, but in root). In /data/media/WhatsApp/Databases you'll find *.crypt12 files, which are needed for restore. https://faq.whatsapp.com/de/android/20887921 You might copy the whole /data/media folder as well, that's the folder named "sdcard" from Androids viewpoint.

I recommend to use the physical SD-card as android storage in general, as described in https://together.jolla.com/question/40802/how-to-format-your-usd-card-to-share-space-with-android/ After my personal update desaster a few days ago I just needed to redo this and reinstall WhatsApp. It restored my chat protocol automatically, because the data on the SD-card was untouched, of course. The card space is shared, so you can easily use the card for Jolla backups and so on as well.

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answered 2017-09-05 13:54:16 +0300

evk gravatar image

You need to mount home. See here for more info: https://jolla.zendesk.com/hc/en-us/articles/202514138-How-to-copy-data-from-Home-to-SD-card-in-Recovery-Mode

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thanx for reply but when i mounted, i cant see something undeer android_storage directory. i backed up others but i can not backup android apps databases! I need to backup fro example whatsapp. I backedup from whatsapp inside but it backs up its installed directory. so that, i need to find those files but now i cant!

oguzhanssan ( 2017-09-06 00:12:13 +0300 )edit

Sorry, I've never used the android support so I don't have a clue. But I suppose it's on some other subvol?

evk ( 2017-09-11 11:07:21 +0300 )edit

i've tried other subvols but none of them can be chroted. so that now i am blocked!

oguzhanssan ( 2017-09-11 21:39:52 +0300 )edit
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answered 2017-09-08 19:54:15 +0300

oguzhanssan gravatar image

Any answer?

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Asked: 2017-09-04 16:39:16 +0300

Seen: 681 times

Last updated: Oct 08 '17