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[Xperia X] Trouble with predictive text and android support / aliendalvik and ms exchange

asked 2017-10-11 20:15:53 +0200

fishandchips gravatar image

updated 2017-10-13 00:41:18 +0200

melg01 gravatar image

Xperia X, after wizards for setup: can't install predicite text and android support.

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Same here. My Jolla account is configured correctly.

Giacomo Di Giacomo ( 2017-10-11 20:21:01 +0200 )edit

Same but after that I installed those from shop and it works.

MJolla ( 2017-10-11 20:23:46 +0200 )edit

Same as @MJolla: failed from setup wizard, but succeded after some attempts from store: Jolla's servers too busy?

donaggio ( 2017-10-13 11:11:47 +0200 )edit

Same here, initial faillure. Bit similar with, Exchange account settimg, required fidling 3 times. Works now.

mj ( 2017-10-13 13:03:44 +0200 )edit

5 Answers

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answered 2017-10-11 21:12:36 +0200

fishandchips gravatar image

yepp, workaround by installing from store works.

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It doesn't for me! I had them in store but text prediction failed to install ("Problem with store"). Now they are gone from store, Predictive text, Android support and Exchange are no more visible.

eson ( 2017-10-12 07:24:55 +0200 )edit

At first it did not, then it did work for me.

Giacomo Di Giacomo ( 2017-10-12 10:07:22 +0200 )edit

It didnt work either ...

HeinrichJolla ( 2017-10-24 20:40:19 +0200 )edit

answered 2017-10-12 20:21:44 +0200

rgp gravatar image

I had the same issue as reported by eson. I contacted the Jolla Care Zendesk, who asked to check my repos (by running ssu lr ), which were fine, but there had been a problem linking the license to my device or something. Anyway they were able to sort it out, and it's fine now.

Here's a pastebin of the output from journalctl when I attempted to install MS Exchange:

The text in the notification reporting the error is ''General communication with the store server'

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same here. Cant find and install Aliendalvik, MS Exchange, Predictive text - cant find the package in the Jolla Store and it cant installed over Terminal. i saw the stuff only one time after new reflash, but the phone cant install the package.

EDIT: Fix the Problem. I delete my Jolla account from my Accounts and add it again. Voila, all package now listed in the jolla store. Installation no problem anymore :)

cvp ( 2017-10-12 23:23:39 +0200 )edit

That didn't work for me...

eson ( 2017-10-13 06:19:28 +0200 )edit

Me neither, I even reflashed the device. Contact Jolla Care. They were excellent for me, getting back to me and resolving the issue the same day.

rgp ( 2017-10-13 09:43:32 +0200 )edit

Yes, I had to contact jolla care. According to the dialogue with them they had to change something in the shop database during off-peak hours.

ljo ( 2017-10-14 01:28:25 +0200 )edit

answered 2017-10-13 10:15:59 +0200

pinvok3 gravatar image

I had the same issue. I have restarted the phone and triggered the installation with the store. They installed successfully.

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answered 2017-10-13 16:42:48 +0200

eson gravatar image

Here's the possible solution, directly from Jolla zendesk, which worked fine for me...

1) Sign in from Xperia to your Jolla Account with which you bought the Sailfish X license.

2) Restart Xperia

3) Open app Jolla Store. Visit category Jolla. Can you see those licensed apps now?

Predictive text installed fine, though it took some time to do so. :)

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answered 2017-10-13 16:57:43 +0200

chris_bavaria gravatar image

Yes text prediction works fine. You can install additional "Swipe curser by swiping on the keyboard" from patchmanager > webcatalogue. it works fine with the sailfish keyboard. Dont need more okBoard :-)

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Asked: 2017-10-11 20:15:53 +0200

Seen: 832 times

Last updated: Oct 13 '17