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[Sailfish X] WhatsApp does not show the contact list [answered]

asked 2017-10-12 16:03:25 +0300

lupastro gravatar image

updated 2017-10-12 16:09:17 +0300

jiit gravatar image

Hi, as the title says, I've noticed that whatsapp seems to have problems accessing the contacts of the phone. I checked the permissions, reinstalled whatsapp and android support, and nothing changed.

Anybody got the same problem.? Any idea?



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The question has been closed for the following reason "the question is answered, an answer was accepted" by molan
close date 2017-10-13 02:19:47.479547


If I remeber correctly it takes some time, that Contacts appear in WhatsApp.

michfu ( 2017-10-12 16:18:14 +0300 )edit

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answered 2017-10-12 16:30:04 +0300

scegliau gravatar image

updated 2017-10-12 18:16:22 +0300

Hi, yesterday evening I had the same problem, but I solved it:

Settings --> Contacts --> Flag "Show all contacts"

it's a way to update the list, maybe @michfu is right and you've only to wait to obtain the same result

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Thanks for the solution @scegliau, I can resolve the issue by following these steps.

jiit ( 2017-10-12 16:35:47 +0300 )edit

Thanks! It worked!

lupastro ( 2017-10-12 16:56:06 +0300 )edit

Are using Exchange Active Sync to sync your Contacts?

xneo ( 2017-10-16 14:22:13 +0300 )edit

I am using exchange to sync contacts. For me, enabling/disabling the option "show all contacts" does not change anything. The option to allow android support to access contact is enabled.

Dam ( 2017-10-25 11:41:09 +0300 )edit

Hey folks,

that above described triggering of adding the tick to all contacts wouldn't have any effect in case you are using exchange connector for contacts to sync. In other words - tested this and can replicate behavior - if you enable exchange sync e.g. for Microsoft online account yozr contacts will not show in What's App. When you use CardDav as sync framework you are absolutely ok. When you add contacs manually you are ok. When you go for Vcf import you are ok. All that seems to be fine.

I am at least ok now with CardDav for contact sync, mails and calendar can continue to sync via exchange connector.

@Jolla: whatever exchange sync does for contacts, it is not compatible with Whats App

Kaiserpinguin ( 2017-12-16 23:33:35 +0300 )edit

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Asked: 2017-10-12 16:03:25 +0300

Seen: 1,147 times

Last updated: Oct 12 '17