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Call recording: broken audio

Tracked by Jolla (In release)

asked 2017-10-19 23:31:17 +0300

objectifnul gravatar image

updated 2017-10-30 09:10:48 +0300

NikosAlexandris gravatar image

(Xperia X with official SailfishX) - With both built-in call recording option (.wav) and Openrepos CallRecorder (.flac), recorded call audio is unusable (playback speed about 50% of recording speed). However, 'old' recordings made by Jolla phone then transferred to Xperia are OK, so I guess it's a recording issue, not playback.

Can anyone confirm?

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I can confirm. Same behavior exhibited on both the Community Build and the Official Build on my Xperia X.

deprecated ( 2017-10-20 02:10:23 +0300 )edit

Thx for confirmation. BTW did you install both SailfishX builds onto your Xperia?

objectifnul ( 2017-10-20 02:14:32 +0300 )edit

Same here. Playback speed was 50% or something like that.

Qwerty ( 2017-10-20 10:06:17 +0300 )edit


Same here. Tested with native recording & harbour-callrecorder


Pasko ( 2017-10-20 14:54:04 +0300 )edit


I have just noticed now that incoming calls are not recorded. Outgoing calls are recorded perfect. Tested with native callrecorder and openrepos callrecorder.

With native call recorder, I get these messages when I answer an incoming call and push the 'record' button in call-ui:

Jun 26 17:08:47 Sailfish dbus[675]: [system] Rejected send message, 1 matched rules; type="method_return", sender=":1.2" (uid=0 pid=695 comm="/usr/sbin/ohmd --no-daemon ") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.62" (uid=100000 pid=2653 comm="/usr/bin/voicecall-ui -prestart

Could this be an issue related to pulseaudio update to version 11?.

I volunteer to test if @jusa requests it :)


Pasko ( 2018-06-26 18:19:30 +0300 )edit

2 Answers

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answered 2017-10-25 09:55:23 +0300

jusa gravatar image

Hello, and thanks for the report. The bug is fixed, and the fix is included in the next 2.1.3 version, released soon(ish).

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Hi, its the same effect by playing aac streams... Formerly, it was working. Is aac playback also fixed?

HeinrichJolla ( 2017-10-28 00:12:25 +0300 )edit

This isue is "Tracked by Jolla (In release)". Can we have all of the "tracked" ones, collected in one place?

NikosAlexandris ( 2017-10-30 09:10:12 +0300 )edit

I have the version butt still the same issue...

Gatze ( 2017-10-31 19:56:25 +0300 )edit

@Gatze The next 2.1.3.x will be a version after the, where x>5.

NikosAlexandris ( 2017-11-01 06:34:15 +0300 )edit

not completely fixed: if a number is not in the contact list, it is recordered as unknown, instead of the number itself !

HeinrichJolla ( 2017-11-04 21:15:40 +0300 )edit

answered 2020-01-04 11:08:18 +0300

hsjpekka gravatar image

updated 2020-01-04 11:10:05 +0300

I guess I have the same problem with my Xperia X, If I record a call that lasts for 10 seconds, the playback of the record lasts for a couple of seconds only, and the quality is bad. Or does "playback speed about 50% of recording speed" mean the opposite?

But this happens only if I have closed a call that I have been recording before I stop the recording. And rebooting seems to be the only way to recover the record quality.

So if I start recording by pressing the rec-button and stop recording by re-pressing the rec-button before I close the call, the recording quality remains good. But if I don't stop recording before I end the call, the record quality in the next records is bad.

And if the other end closes the call before I end the recording, I face the same problem.

Seems to be so that InCallView.qml in /usr/share/voicecall-ui-jolla/pages/calling/ should send setAudioRecording(false) before closing.

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Xperia X, latest SFOS:

I can confirm there is a bug ... Does anyone know any workaround?

HeinrichJolla ( 2020-01-24 14:59:31 +0300 )edit

I can confirm too. Will try the workaround. Yes, acceptable quality after reboot and stop recording before terminating the call.

1chb ( 2020-04-21 19:14:56 +0300 )edit
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Asked: 2017-10-19 23:31:17 +0300

Seen: 731 times

Last updated: Jan 04