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phone does not find cell network

Tracked by Jolla

asked 2017-11-14 00:44:43 +0200

Marius gravatar image

updated 2017-11-14 09:36:36 +0200

jiit gravatar image

Xperia X with official Sailfish 2.1.3.7. I have often problems with cell network range during the day. When I come back into the range I find very often that my phone don't see the cell network at all (no calls possible). The only way to make it see the network is to reboot it.

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I have that with Jolla1 and it started earlier, maybe around version 2.1. I usually don't notice due to the good network coverage in my city. But as soon as I go to the countryside - not to mention hiking - I have to restart 2-3 times a day, as Jolla doesn't find the network again after losing it for a couple of minutes. Sometimes it finds nothing (grey square symbol), sometimes it finds "phone" coverage, but no internet connection.

One question: Which networks are you in? I don't have an LTE (4G) contract. Maybe that's a trigger for the bug?

Spark ( 2017-11-14 01:17:53 +0200 )edit

I have the same issues with Xperia X offical (2.1.3.7) and do have LTE.

ms711 ( 2017-11-14 08:38:23 +0200 )edit

Had this happen one or two times lately on my J1.

ApB ( 2017-11-14 11:28:49 +0200 )edit

@Marius just for the record, have you tried switching the airplane mode on/off to recover? Thanks.

jiit ( 2017-11-14 14:40:58 +0200 )edit

@jiit

In my case restarting networks from the utilities and flight mode didn't help.

ApB ( 2017-11-14 14:52:29 +0200 )edit

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answered 2017-11-14 23:28:44 +0200

Marius gravatar image

I wanted to try restarting from flight mode today but... there was no need... hm... maybe phone improves itself:-) Let's see tomorrow. I do use LTE network. BTW I also have J1 and did not notice this problem.

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Asked: 2017-11-14 00:44:43 +0200

Seen: 184 times

Last updated: Nov 14