We have moved to a new Sailfish OS Forum. Please start new discussions there.

SIM PIN not accepted with Sailfish X

asked 2017-11-14 13:58:41 +0300

marsch gravatar image

updated 2017-11-18 00:42:04 +0300

After installing Sailfish X and updating it to the latest version (which runs very nice BTW), I'm having difficulties to get the mobile connection running.

The SIM was in a Jolla 1 before, where it worked flawlessly. If I insert it into the Xperia, the handset detects the SIM, however I assume I have to enter the PIN via "Settings" now (as opposed to the Jolla 1 approach at login).

If I change into "Settings" and select "PIN code", "Require PIN code", I end up in the PIN dialog; everything as expected.

However if I enter the 4-digit PIN and hit the "Enter" button, nothing happens at all. I can enter a few numbers more or go back by hitting "Cancel", that's it pretty.

Does anybody experience a similar behaviour? Any ideas?

edit retag flag offensive close delete



Did you already try starting your device with SIM already inserted? That way you should be presented the SIM-PIN-entering dialoge right at the beginning.

I had the issue (with, a few days ago), that my Xperia didn't even recognize my SIM (nor SD card) when the device was already booted.

How2DetermineIfWitch ( 2017-11-14 14:24:46 +0300 )edit

I rebooted the phone several times since inserting the SIM, but have never been asked for the PIN at startup.

My assumption was that this might have been changed in new Sailfish versions (eg. that the PIN is encrypted with the access code, then stored and subsequently entered automatically at login).

marsch ( 2017-11-14 16:05:25 +0300 )edit

Just to make sure: You write, "the handset detects the SIM". How do you verify that? What I'm up to: Can you exclude the possibility of the SIM not being tucked in properly?

How2DetermineIfWitch ( 2017-11-14 17:52:23 +0300 )edit

could you please try booting you're phone without SD card? Does it change anything?

poddl ( 2017-11-15 21:26:05 +0300 )edit

Pin dialog at bootup: I see the same behaviour with a number of SIM cards. I even bought a new one today to have some more proof (O2, D1, Blau). With none of the cards I'm presented a SIM PIN dialog at boot, regardless how often I reboot after inserting it (well, I stopped it after 5 times).

marsch ( 2017-11-18 00:45:17 +0300 )edit

1 Answer

Sort by » oldest newest most voted

answered 2017-11-19 17:20:02 +0300

marsch gravatar image

I realized I didn't mention a rather important fact: The mobile phone is a F5122, which is a dual SIM model.

This post solves the issue entirely.

Thanks for your support.

edit flag offensive delete publish link more


It would be nice if you upvote it's answer ;).

Filip K. ( 2017-11-20 00:19:34 +0300 )edit
Login/Signup to Answer

Question tools



Asked: 2017-11-14 13:58:41 +0300

Seen: 300 times

Last updated: Nov 19 '17