Lack of Android Support on replaced device (Sailfish X) [answered]

It's not a second phone it's a replacement. And I would then expect at least some sort of warning or information dialog stating the issue and a way to solve the problem not just a not working feature.

A replacement is a second phone. Instead of finding ways to argue that 2 is 1, I'd use the time to write to Jolla via Zendesk and explain the situation. I'd assume they find a satisfying solution.

write email to jolla and ask to move account license from one device to another.

Your account is bound to the IMEI of your first one. You simply have them change it to the IMEI of the new phone.

Thanks for the answer, but I'm logged in and still can't find Android Support in the Store.

@tacocat The account you use on the phone: Is it the same you used for buying SailfishX?

Yes, definitely. It's a new device since I've dropped my last one and it's broken now. I guess the problem is that I now have two devices bound to one purchase. In my account there is no way to delete an old device. Very poor and daunting experience...

@tacocat: try zendesk. Poor communicaton from your side! You used the same image for two phones (could have told so from the beginning). Don't let your anger about the dropped phone spread into the world ;-)

I don't think that this is poor communication from my side nor am I angry about a dropped phone. I couldn't care less, it's just a phone. But I think I should be able to manage my devices as a paying customer. I've bought several images and devices from Jolla and just can't understand why there is no reasonable way to manage my purchases from my account. There is no section with invoices, purchase history etc. This is poor service and has nothing to do with my broken phone.