Jolla care not responding (AKA:where is my LE TOH?) [answered]

asked 2014-01-20 13:57:11 +0300

c.la

4963 ●108 ●137 ●137

updated 2014-05-05 16:24:48 +0300

eric

12967 ●88 ●133 ●123

https://twitter.com/erkki...

hi, when I completed my 100€ preorder last spring I have been told that By the end of December I would have received a t-shirt, jolla phone and a special TOH.

About a month ago I received the jolla phone without the LE TOH, but I was about to change company so on Dec 25 I emailed care@jolla.com to ask to ship the LE TOH to another address (i asked to receive the Jolla phone to my company's address).

Since then noone replied to my request, and I haven't received my LE TOH.

Can I please know whether you acknowledged my request and if you shipped the LE TOH (and where?)

thank you

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by c.la
close date 2014-02-25 15:23:31.866703

Comments

the ticket is in "Awaiting assignment" status

c.la ( 2014-01-20 14:10:23 +0300 )edit

Comments

I received a reply from Jolla Care, but they failed to mention what addres the LE TOH was shipped to (old one or new one). I Just replied back asking for more information.

Thank you for your support in escalating the issue, I leave the issue unanswered until I'm sure the LE TOH is being shipped to my "new" address.

c.la ( 2014-01-21 00:10:41 +0300 )edit

Jolla care not responding (AKA:where is my LE TOH?) [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by c.la
close date 2014-02-25 15:23:31.866703

Comments

1 Answer

Comments

Question tools

Stats

Related questions

Jolla care not responding (AKA:where is my LE TOH?) [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by c.la close date 2014-02-25 15:23:31.866703

Comments

1 Answer

Comments

Question tools

Public thread

Stats

Related questions

The question has been closed for the following reason "the question is answered, an answer was accepted" by c.la
close date 2014-02-25 15:23:31.866703