Unable to unlock lock screen [answered]

asked 2017-11-30 01:47:11 +0200

juhaj
91 ●3 ●4 ●5

updated 2017-11-30 15:06:48 +0200

jiit

2678 ●32 ●58 ●59

admin

After removing the meecast lockscreen widget and rebooting,I can no longer access the phone: at reboot (and all subsequent reboots) only a plain ambience-screen appears. The phone does not ask for lock-code, nor either of the PINs, it just looks like a lockscreen with no way to trigger the unlock-sequence. The only things working are swipe-from-bottom (gives me camera, as it should) and swipe-from-top (which gives me ambience pulley menu). Volume keys also work, but nothing else dose, so I am unable to use the phone for anything. I've tried https://together.jolla.com/question/171477/missing-number-pad-on-lock-screen-unable-to-unlock/ but that does not help. Any ideas how to recover?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by ced117
close date 2017-11-30 22:58:09.087922

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Do you have ssh access to the device?

juiceme ( 2017-11-30 07:57:08 +0200 )edit

The last resort (if you know the security code) would be factory reset in recovery mode:

jolla phone: https://jolla.zendesk.com/hc/en-us/articles/204709607
jolla c: https://jolla.zendesk.com/hc/en-us/articles/115000663928.

jovirkku ( 2017-11-30 10:09:02 +0200 )edit

2

answered 2017-11-30 15:38:33 +0200

anig
81 ●3 ●6

I guess this was using lockscreen widget manager. if you can access the device via ssh then you need to manually change two files in /home/nemo/widgetManager. In both PortraitWidgets.qml and LandscapeWidgets.qml you need to remove references to meecast widget including:

import "file:///usr/share/widgetManager/widgets/meecast-widget"

and

MeecastWidget{ id: meecastwidget anchors{ top:parent.top topMargin: 491.0 left:showcalevents.left leftMargin: 0.0 } }

It should work after that.

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answered 2017-11-30 22:54:19 +0200

juhaj
91 ●3 ●4 ●5

Thanks for a proposed solution anig, but don't know if it works because I got around fixing it myself. I do think your solution would have worked though because the problem was indeed an interplay between widget manager and meecast daemon. Your solution, if it works, is better than mine, because it would work in recovery mode, mine needs ssh access (or I suppose recovery mode with enough mount points active to make rpm work).

My solution: 1. Reboot 2. Check if wifi comes up (it has never been 100% reliable on Sailfish), if not, go back to 1, otherwise go to 3. 3. ssh in the phone 4. uninstall (rpm, zypper, pkcon, you name it) all meecast packages. 5. reboot.

In the step number 4 I am pretty sure removing just meecast daemon would be enough but in the middle of the night I just wanted a working phone and go to bed so I removed them all.

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Unable to unlock lock screen [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by ced117
close date 2017-11-30 22:58:09.087922

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Unable to unlock lock screen [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by ced117 close date 2017-11-30 22:58:09.087922

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The question has been closed for the following reason "the question is answered, an answer was accepted" by ced117
close date 2017-11-30 22:58:09.087922