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Swipe is not possible when charging inside cockpit of Airbus 330/350

asked 2017-12-06 06:50:16 +0200

TMavica gravatar image

updated 2018-03-05 09:14:08 +0200


image description

As photo above, if i charging, swiping is not possible

image description this charging port inside cabin, is fine PS. SailfishX Someone said this is charger problem, shouldnt be, because every aircraft got this own charger inside cockpit, this is airline property, so I have at least tried 1x aircraft, with different socket or charger

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Maybe Jolla needs an Airbus for testing ;-)

fblm ( 2017-12-06 07:46:26 +0200 )edit

It's definitely the plane having an issue :D

tortoisedoc ( 2017-12-06 08:25:19 +0200 )edit

No idea how cause that problem, I tested in several 330 or 350, if I charging inside cockpit, the swipe gesture become abnomal! but inside cabin is fine!

TMavica ( 2017-12-06 09:43:53 +0200 )edit

Check the voltage of the plane's USB port. Maybe also high frequencies from generator are not filtered well enough and interfere with the voltage/current stabilizer of the phone.

lakutalo ( 2017-12-06 09:58:33 +0200 )edit

15A, 125V but I am able to charging

TMavica ( 2017-12-06 10:18:09 +0200 )edit

9 Answers

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answered 2018-03-05 18:32:37 +0200

evo3de gravatar image

Seems to be that the charger inside of the a330 / a350 is a bad charger, who put to much noise on the powercord. Put a ferrite ring on your powercord an it would be better

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answered 2017-12-07 11:19:35 +0200

michfu gravatar image

Use the search function of this site!

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That's a different issue, the one you posted was caused by the charger. Unless you consider the plane as a "charger"...

Giacomo Di Giacomo ( 2017-12-07 12:24:23 +0200 )edit

Even though it's not the point, I'm quite sure the white box with the yellow label is a charger.

michfu ( 2017-12-07 12:28:43 +0200 )edit

But the same charger works in a different socket, so the issue is with the cockpit socket.

Giacomo Di Giacomo ( 2017-12-07 12:30:03 +0200 )edit

I tried with many 330 or 350 with different charger, same problem. Every aircraft got a charger inside cockpit, this is airline property. I at least tried 1x aircraft with different socket and charger

TMavica ( 2017-12-07 13:08:46 +0200 )edit

I open this topic because I tried different socket and charger inside cockpit The problem maybe SailfishX doesnt support aircraft cockpit socket

TMavica ( 2017-12-07 13:13:41 +0200 )edit

answered 2017-12-06 22:34:05 +0200

campeon gravatar image

You should try a Concorde. It's far better. And you wouldn't have more swipe problems. And three in the cockpit maybe be a little out dated, but it's better for the chatting.

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answered 2017-12-07 17:34:36 +0200

smatkovi gravatar image

i think it is definitely the adapter ;) try getting one with a lover voltage, i had the same problem. have many nice flights :)

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answered 2018-03-05 09:15:25 +0200

TMavica gravatar image

updated 2018-03-05 09:18:16 +0200

Problem still exist with Airbus A350-900

This is the socket of airbus a350-900

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I once had a cheap charger in use, which causes some abnormal behaviour while using swipe gestures. The phone is unusable then. That charger made also some strange noises. I think it's a lack of galvanic separation in addition to some frequency particularities of the used charger and so it's no software issue. I would try an old fashioned power supply unit with a transformer instead of a electronic charger w/o galvanic separation, and also avoid direct "USB" plugs as long as you're not sure if the 0V-connector is grounded.

Inspired by writing the above I searched and found the little f*er. Made some measuring with an ordinary old Metex DMM, and additionally some other electronic chargers. One can find very different AC-Voltage levels to ground. The little bastard gave me 80V (this is not dangerous as long as the electronic is working fine, because the current, if any, shortens the circuit. But even when touching ground and the USB-connector with my bare hands, the voltage only lowers down to 30V. It's also not unexpected, because there's no galvanic separation between the input and the output voltage.)

Some other chargers showed AC-levels to ground between 10 and 50V. Basically, the capacitive touch screen technologie uses the current through your finger, that's the reason why you can't use it with insulating gloves or just a piece of wood. So I guess, an additional circuit built from charger to ground using your fingers might confuse the PCT-screen controller.

Robomike ( 2018-03-11 22:57:35 +0200 )edit

I'd assume it to be hardware related and possibly cannot be fixed with a firmware update.

Venty ( 2018-03-14 13:14:33 +0200 )edit

answered 2018-03-05 11:40:36 +0200

chris_bavaria gravatar image

Are the cockpit devices original? They look a bit screwed. Contact airbus service to solve the problem.

Or try it with:

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answered 2018-03-13 23:44:29 +0200

Jk gravatar image

Maybe there is magnetic field (for some reason) in Airbus cockpit and that can make your descripted weird things to phones and also other gadgets. That occur my mind. If that magnetic field is incorrect, maybe something other disturbance in cockpit. I can't imagine anything else for this weird behaviour.

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400Hz ripple...

juiceme ( 2018-03-14 13:34:16 +0200 )edit

answered 2018-03-16 00:40:10 +0200

PatsJolla gravatar image

Have you tried turning it off and on again? :-D - the airbus not the phone... Sorry couldn't resist.. At first I thought you meant a joke but after reading the thread I would say smth in the cockpit is interfering with the phone when charging since the cockpit is supposed to be differently insulated then the rest of the plane I could imagine that some frequencies are influencing the phones hardware.

Maybe swiping takes more cpu power and interference could then cause side effects?

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answered 2018-03-16 04:20:32 +0200

DarkTuring gravatar image

sorry the posts about usage of smartphones plughed into the cockpit of an airliner always cracks me up.

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Asked: 2017-12-06 06:50:16 +0200

Seen: 2,150 times

Last updated: Mar 16 '18