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Journalist seeking Sailfish X tech support in Berlin

asked 2017-12-12 01:32:48 +0300

dscally gravatar image

updated 2017-12-12 10:43:53 +0300

jiit gravatar image

Hi there

I'm a Berlin-based journalist, having written about Sailfish in the past and am hoping to write about Sailfish X. I have bought an Xperia X and downloaded the Sailfish X package. Either the instructions are unclear or I have over-estimated my technical skills, but I am having difficulty unlocking the phone and getting the Sailfish operating system on the phone.

I have spent a few hours on this, have read countless help pages and now haven't the time to fiddle around with this any longer. Is there is anyone out there who can walk me through the process - preferably in person in Berlin? I have tried on Windows and on Linux, and am now too tired to try it on my Mac.

Thanks again for your help.

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Oh man, thanks for supporting sfos. I am saddened to hear about your experience so far. There is a berlin based sfos usergroup of which someone might be able to help. Going to ping some members and see if someone is answering.

mosen ( 2017-12-12 01:40:22 +0300 )edit

Also, most of the work/time is downloading files and configuring your system. Someone with an already configured machine can flash your xperia in minutes.

mosen ( 2017-12-12 01:42:52 +0300 )edit

Thanks for your reply. Yes, I figured the hard work was getting the machine ready to flash But I am getting lost in circles within circles. First Sony's Emma tool. Then Google's Android ASK manager. Then I am told I need to get Java up and running.

I got to the command line with the unlock code but it hanged while waiting for the device. I'm not a command line person so I'm way out of my comfort zone. But I did try. ;-)

P.S. I loved the original Sailfish on the Jolla phone, but the device spec was getting old even when I tried it. Here's a link (Sailfish is at the bottom:

dscally ( 2017-12-12 01:52:54 +0300 )edit

essentially it is easiest to use a linux or mac to flash android related things in my experience. I did not try myself but read all over the forums that it was pita to set up windows drivers and get the cli commands done reliably even for long time users. The official jolla instuctions for linux work perfectly if followed exactly. But i can totally understand you are fatigued :D Hopefully someone in berlin can help as i would love to read your thoughts about the running device!

mosen ( 2017-12-12 02:11:12 +0300 )edit

If you do not find anyone in berlin maybe i can halp via a remote conection (like TeamViewer). I flshed it the first time on Saturday and everything went fine. i also live in germany, so if you prefer German as languge i could offer that aswell.

GynTh0r ( 2017-12-12 09:57:25 +0300 )edit

4 Answers

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answered 2017-12-13 02:10:35 +0300

dscally gravatar image

Finally got it to work. Looks great, but given how complicated the installation is, i guess Sailfish X is still a long way from mass market support. Still, congratulations to everyone in Finland!

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I guess it depends on a few factors and some will find it easier than others. For me it was a quick 30 minute process without any complication and sadly for you it was a bit harder. But yet it will need some streamlining.

Mariusmssj ( 2017-12-13 10:45:24 +0300 )edit

Congratulations, I hope you enjoy Sailfish.

For me the real hold up was getting my laptop set up to do the bootloader unlock and ready to flash. The flashing was straight forward. Sailfish X was always promoted as being for those people comfortable with unlocking and flashing it was never for mass consumption. For me its purpose was to increase the user base and with community help develop the OS for mass consumption.

I hope the next step is for an OEM to step up and decide to put Sailfish on a device.

AlanBreen ( 2017-12-14 06:13:32 +0300 )edit

answered 2017-12-12 10:08:42 +0300

cvp gravatar image

updated 2017-12-12 11:03:54 +0300

hey, do you read my german howto?

... falls es dir nicht weiter hilft, kontaktiere mich einfach, ich kann dir dann dabei helfen. Komme auch aus Berlin :)

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That's my opportunity to thank you for your very nice tutorials on your website. Vielen, vielen Dank.

Maximilian1st ( 2017-12-12 11:37:24 +0300 )edit

I read your Windows install page, worked well with some changes but i like your page :)

NuklearFart ( 2017-12-12 15:56:48 +0300 )edit

answered 2017-12-12 16:10:52 +0300

AkiBerlin gravatar image

Another user from Berlin here that had some difficulties to flash the Xperia with sailfish. My problem was that I had trouble installing the Fastboot Driver under Windows 10.

I finally found a solution, see how-to-install-fastboot-driver-under-windows-10.

Maybe that helps.

You might also contact either the Saifish OS User Group Berlin via Telegram or the Deutsche Sailfish OS Community via Telegram.

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answered 2017-12-12 16:35:40 +0300

ExPLIT gravatar image

Also Hi from me. Just ping me on Telegram, i will add you in ther Berlin and into German-speaking SailfishOS Grouop.


@ExPLIT from Berlin

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How can I join the German SFOS group as well?

ABeam ( 2017-12-14 07:15:29 +0300 )edit

Just ping here

ExPLIT ( 2017-12-17 05:59:35 +0300 )edit
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Asked: 2017-12-12 01:32:48 +0300

Seen: 1,344 times

Last updated: Dec 15 '17