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HERE WeGo: Collections are not displayed [answered]

asked 2017-12-28 18:09:09 +0300

JMLatJolla gravatar image

updated 2018-01-09 11:06:09 +0300

jiit gravatar image

Since I have not found any other way to place this request, I will try it this way.

HERE WeGo is officially offered for installation as an Android application directly from the Jolla Application Store. The download and installation went fine but now I got a problem with my collections: Just after fresh install, I can access my collections, but after installing voices and maps, no collection entries are shown anymore.

Is this forum the right place to post such requests/problem and/or bug reports? If not, where? Within the application information published on the Jolla Store there is a reference to 'applications@here.com', but HERE does not officially support SailfishOS, right?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by jiit
close date 2018-01-09 11:06:40.173538


HERE officially provides their app in the Jolla store, but it's an Android app. I would try to contact HERE via the email-address you have or their support page. Together.Jolla is a support page for Sailfish OS related issues (concerning the operation system and apps by Jolla). So you'll probably get a faster and better answer by contacting HERE. I hope you find a solution.

molan ( 2017-12-28 18:30:46 +0300 )edit

Tx for the quick response.

JMLatJolla ( 2017-12-28 18:45:35 +0300 )edit

I have Here WeGo installed on my Xperia X.I have voices (not street names as I haven't got Text To Speech working) and Maps installed. My Collections are there and work OK. Perhaps there's a glitch with your setup.

AlanBreen ( 2017-12-31 12:52:18 +0300 )edit

OK, thanks for your feedback, @AlanBreen, good to know for further investigation.

JMLatJolla ( 2017-12-31 15:30:30 +0300 )edit

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answered 2018-01-08 18:54:45 +0300

JMLatJolla gravatar image

Short update for other interested parties: The problem got solved by itself, no idea how and why, but now collections are properly replicated and visualized.

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Asked: 2017-12-28 18:09:09 +0300

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Last updated: Jan 09 '18