Mail cause the phone stop working

asked 2018-01-15 10:59:00 +0300

vm5 gravatar image

updated 2018-01-15 11:12:39 +0300

jiit gravatar image

I'm not able to solve this problem. When i connect the phone to wi fi i don't receive the mail advices. Then if i open the mail program the phone stop working and sometimes the led blink red or green. The only way to reboot the phone is removing the battery. A have no idea of what cause this problem, the ram, internal memory and sd memory are all at about 50% . The os is at the last release and i have done nothing particular in the last days. There was only 3 messages that i wasn't able to send and sometimes appeared the message of "sending message fail" before the appearing of the main problem.

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Hi @vm5

Please add a tag telling us which device you are using, i.e. Jolla, Aquafish, SonyX or other.

Edz ( 2018-01-15 11:30:12 +0300 )edit

Have you tried removing/adding the email account?

Tanghus ( 2018-01-15 12:54:51 +0300 )edit

Yes excuse me : Jolla 1. No i didn't try to modify the accounts but I'm thinking that something strange is happening to the os. It seems that the mail program overload the system and if I try to open, at the same time, other apps like android whatsapp the system freeze (i hope I've written it right) and sometimes the led blink red and other times green. The only way to reboot the phone is removing the battery.....

vm5 ( 2018-01-15 15:44:21 +0300 )edit