Email fails after password change

asked 2018-01-28 13:36:15 +0300

Meanfluff
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updated 2018-01-30 15:02:11 +0300

jiit

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admin

I'm running version 2.1.3.7 on my Jolla. Up until recently, all my email accounts worked fine. However, now, two of them have failed after a password change (my union & work ones). Firstly, the new password wouldn't save, so I tried deleting the accounts and setting them up again. Now, they both fail to accept the credentials and complete set up at all.

Any help gratefully received as I really rely on being able to access these.

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answered 2018-02-03 14:13:34 +0300

TomC
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Confirmed recently with Sailfish X, version 2.1.3.7, after changing password.

https://together.jolla.com/question/95750/bug-cannot-log-in-e-mail-account-imap-smtp-since-password-change/

I did try to wait for appr. 12 h, but when it still did not work, I got it working by deleting the account and recreating it.

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answered 2018-01-28 13:49:59 +0300

DiBasse
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As I said in another topic about Exchange, this is a common problem that occurred for my Jolla 1, Intex Aquafish and now my Xperia X. Usually it starts to work again after a day or two of occasional rebooting. Recreating accounts does not always help (did once however) so usually I just wait patiently.

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Thanks, I did try waiting (im)patiently and rebooting a few times but after well over a month, I think that's not going to work.....

Meanfluff ( 2018-01-28 15:21:17 +0300 )edit

Email fails after password change

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Email fails after password change

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