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Jolla together app crashes on 2.1.4 [answered]

asked 2018-02-21 18:20:55 +0200

Dreej gravatar image

updated 2018-04-03 11:22:15 +0200

Hi there,

does anyone experience the same problem? since I updated my Xperia crashes easily. especially when I want to swipe back to a previous page or scroll faster.

quite annoying

kind regards Andi

updated now, working fine. thanks :)

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Edz
close date 2018-07-19 18:04:23.611960



Same on Jolla1 with SFOS version

Remove it and download the other version on Openrepos, it doesn't crash for me.

Edz ( 2018-02-21 19:04:57 +0200 )edit

kust crashed during scrolling

pawel ( 2018-02-21 19:19:57 +0200 )edit

@Esz thanks, solution helps... but... seems there is a problem in 2.1.4. I also experienced a crash of the contacts app (someone submitted it already, I think)

Dreej ( 2018-02-21 19:33:26 +0200 )edit

The same is happening here. Some apps are crashing, the Jolla Together client more often than anyone else.

tamarindojuice ( 2018-02-21 19:45:13 +0200 )edit

not experiencing described problems. but the app seems to crash on itself when i'm not even in the app, then when I tyr to reopen app it just vanishes quite swiftly

lumen ( 2018-02-21 20:28:27 +0200 )edit

I'll have to revise myself, yes, same problems started here too

lumen ( 2018-02-21 20:30:53 +0200 )edit

@Dreej - yes, I also have experienced the same bug with the People's app (contacts) where by editing the contact's Website address, causes the app to crash back to the switcher screen.

It is also worth leaving a message on the repo of the original author of the application, but there is every chance the author is no longer developing for Sailfish.

Edz ( 2018-02-21 22:53:40 +0200 )edit

Last update seems to had been released around 2 years ago, 30/09/15.

tamarindojuice ( 2018-02-22 00:44:13 +0200 )edit

Why do you want to use a dedicated app for Together, when all you need to do is go to in your browser?

bocephus ( 2018-02-22 09:34:21 +0200 )edit

Great point, why should smartphones have so many apps when all they need is just a browser to acess all the services inside it? The ecosystem of smartphones based on apps is wrong so, you're a visionary, let's back to feature phones cause due to your damn smart logic we don't need apps anymore, just browsers and mobile sites, incredible Mr. Brainstorm, you changed the world on a single comment.

tamarindojuice ( 2018-02-22 15:48:08 +0200 )edit

It crashes on my Xperia X too (2.14.13). I can reproduce it by scrolling to the bottom of the current questions list. It seems like the crash occurs when the next item is fetched for display in the infinite scroll.

@bocephus, @tamarindojuice: Your question/critiqe regarding Apps seems kinda counterproductive but still: The browser is fine and all but for a more streamlined view the app is much more convenient. Plus it just looks better.

Edit: whoops, @tamarindojuice, I did not notice your irony flag....

rozgwi ( 2018-02-24 18:45:28 +0200 )edit

I am experiencing the same problemon my Jolla C

Adi ( 2018-02-24 19:42:36 +0200 )edit

qtwebkit problem

TMavica ( 2018-02-25 09:07:47 +0200 )edit

I can confirm, app crashes reproducibly when I use the function followed questions. This happens since Upgrade to 2.4.13.

Linux-Woermel ( 2018-02-25 10:57:57 +0200 )edit

I added an issue on the software page on github. Hopefully we get an update from the author!

Rikujolla ( 2018-02-25 12:26:15 +0200 )edit

Same for me...

liqquid ( 2018-03-02 17:45:08 +0200 )edit

The jollatogether app is almost useless for me, it mostly crashes within seconds after starting. The crash is sometimes triggered by scrolling down. Here is from the log:

Mar 23 13:33:32 Sailfish lipstick[2739]: pure virtual method called
Mar 23 13:33:32 Sailfish lipstick[2739]: terminate called without an active exception
Mar 23 13:33:32 Sailfish lipstick[2739]: [W] unknown:151 - file:///usr/share/lipstick-jolla-home-qt5/statusarea/ConnectionStatusIndicator.qml:151:5: QML NetworkManager: Binding loop detected for property "technologiesEnabled"
Mar 23 13:33:32 Sailfish mapplauncherd[4191]: Boosted process (pid=14522) was terminated due to signal 6
Mar 23 13:33:32 Sailfish invoker[14608]: error: Can't send signal 6 to application [14522]: No such process
Mar 23 13:33:32 Sailfish lipstick[2739]: [D] unknown:0 - void CoverActionModel::update() Clearing model
Mar 23 13:33:32 Sailfish lipstick[2739]: [D] onDestruction:292 - Cover action destroyed harbour-jolla2gether.desktop
Mar 23 13:33:32 Sailfish lipstick[2739]: [D] onDestruction:260 - coverActionIndicators destroyed harbour-jolla2gether.desktop
Vegard Vesterheim ( 2018-03-23 14:38:17 +0200 )edit

I am surprised that there is no update for the app yet, although several have already reported this problem. I would like to know when an update is expected?

Adi ( 2018-03-25 17:55:12 +0200 )edit

1 Answer

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answered 2018-03-29 22:11:12 +0200

tace gravatar image

updated 2018-03-30 22:11:53 +0200


I have not been noticing this problem until now when got email from @Edz as there's no emails from jolla store to developers and have not had time to look Sailfish stuff for a while. Still using JollaC as main main device daily basis and I have Tablet and XperiaX (not usable for daily basic as Android support not working so well).

Anyway I checked this and seems it's something related to platform itself and got very same debug output as @VegardVesterheim. I recompiled jolla2gether with latest SDK and tested with emulator and with device (jollaC, not yet with XperiaX but expecting same results) with debug loggings. App is crashing both in emulator and in device. In emulator and in device started by SDK it's however crashing totally as in purely started in device it's leaving in application grid.

So far did not found any usefull debug logs from the application itself and cannot figure out yet how to fix it.

UPDATE: Workaround found and app fix is now pending in Harbour!

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As you mentioned crashes on alien dalvik, together app and different other issues, I think it is a general memory management problem in SailfishX.
I think you should report this issue to Jolla support!

SaimenSays ( 2018-03-30 09:09:39 +0200 )edit

So, my first thoughts were actually correct, the problem is seemingly with the OS and not the app. Thanks for taking time to check it out @tace, Much appreciated.

Edz ( 2018-03-30 13:29:25 +0200 )edit

I think it may be this bug that is causing the issue, looks like someone has asked for more details regarding the version of Qt in SailfishOS already.

After finding that information I did some trial and error and found out that by not checking whether a post has an accepted answer or is closed the app works much better for me.

Maybe it can help you to create a workaround, I'm not much of a QML programmer so I don't know if there are options to the current way this information is fetched (through the ListModel index).

Adding a return statement like you can see in this diff makes the questions page work much better for me. No information regarding the answered/closed state will be shown though.

sunkan ( 2018-03-30 18:01:30 +0200 )edit

I found that bug report too and it was me asking the question there :) Thanks a lot for you trial, will try to work on that...

tace ( 2018-03-30 18:07:43 +0200 )edit

@sunkan Thanks for finding a place where it could be fixed! I found a workaround (quite strange one but seems to work) which does not drop features from app.

Code is updated to github ( and app update is now pending in Harbour.

tace ( 2018-03-30 21:57:00 +0200 )edit

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Asked: 2018-02-21 18:20:55 +0200

Seen: 1,443 times

Last updated: Apr 03 '18