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Contacts not visible

asked 2018-04-16 16:04:48 +0200

shandon gravatar image

I'm having a real problem with my contacts at the moment running latest Sailfish on a Jolla 1. After a factory reset I use a google account to sync my contacts to the phone. All seems well for a while, but then after two or three weeks I find my contacts will fail to appear in the 'People' app and the Phone app. Sometimes I try manually syncing the account- which seems to make no difference, sometimes I try a restart and this may work but not always. Other times I have tried disabling the account and re enabling. Sometimes this seems effective for a while but then the contacts disappear again after a while. I try to use my Jolla as an everyday phone and I'm keen to upgrade to Sailfish X but this is obviously a major headache when it happens and undermines my confidence in Sailfish, sadly. I would love to get this sorted, I really hope someone can help. Thank you in advance!

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answered 2018-04-17 08:20:29 +0200

orol gravatar image

I had the same problem, here is solution https://together.jolla.com/question/58416/fixing-the-contacts-db/. Now are my contacts ok, and syncing too.

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This seems to have resolved it, thank you so much! Performance has generally improved as well I think.

shandon ( 2018-04-17 20:29:02 +0200 )edit

Although this did seem to resolve the issue initially I am still suffering regular instances of the contacts not appearing. I find that disabling and re enabling the google account, and then syncing usually seems to work. It's very frustrating though!

shandon ( 2018-04-27 10:36:47 +0200 )edit
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Asked: 2018-04-16 16:04:48 +0200

Seen: 130 times

Last updated: Apr 17