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Screen not responding, showing red led [duplicate]

asked 2018-05-15 14:18:59 +0300

pekkeli81 gravatar image

Yesterday my Sailfish X went totally unresponding while using native web browser. Red led turned on and all I was able to do was to turn screen on and off using hardware button. Device never recovered and I had to restart it using volume buttons and on/off button.

Same has happened to me once before and twice to my girlfriend. However, before device has recovered automatically after 15-30 minutes. During the recovery red led has started first blinking and then device has rebooted automatically.

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The question has been closed for the following reason "duplicate question" by bocephus
close date 2018-05-17 11:09:25.393749

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Had similiar issue with Jolla 1, thankfully I could remove the battery for fast reboot. Soon after, new firmware update bricked my Jolla 1. Made reflash, and now all is fine. For me I think one of the apps from "warehouse" caused the problem.

Konn ( 2018-05-15 14:39:48 +0300 )edit

same thing has happen to me with Sailfish X three times when trying to take and send a picture with Telegram. When this happens the phone gets hotter, so apparently the processor gets stuck at 100%. Restart with volume button is the only way to get the phone responsive again

LinuxByChoice ( 2018-05-15 17:01:38 +0300 )edit

Same thing happend to me today with Sailfish X when also trying to take and send a picture both with camera and whatsapp. I restarted using volume button on/off button. After that all is ok.

kani ( 2018-05-15 17:43:20 +0300 )edit

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answered 2018-05-17 11:09:17 +0300

bocephus gravatar image

The sailfish-browser is the problem here. There are many websites at this point that will crash lipstick and cause a phone reboot, which is downright ridiculous. You should add the website you were visiting to the wiki in this link: https://together.jolla.com/question/7367/wiki-unsupportedproblematic-websites-in-sailfish-browser/

We can only hope the outdated browser will see a major version bump in version 2.2.

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Asked: 2018-05-15 14:18:59 +0300

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Last updated: May 17