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[bug] sendmail with attachment crash

asked 2018-06-01 21:26:43 +0200

cemoi71 gravatar image

updated 2018-06-02 00:19:44 +0200

Hello Sailors,

shortly with the sfos 2.1.4.14 i had a problem to send big emails with video and images attachment.
I have a mail account by netc with active sync synchronization.
I wanted to send images and videos to someone, i selected my files, and at the moment to send it crash every time.
Only if there is big data inside.
If more than 3 pictures are selected, then the app crashs, sfos give the choice to close it or wait.
Close won't help, and all pictures and videos of the non sent mail are duplicate each time i try to send it.

Netc work with a limit of 25mb per mail.
Each videos are less than 25mb.
4 images are less than 5mb...
What i suspect is that the upload of data with netc is so slow, that a time-out by sfos after a while make then the job really harder.

Is that possible, that the mail app send no activity heartbeat to system, by telling i'm still by uploading.?

edit: After reading the changelog of v2.2.x, i saw the point of email improvement. And i got an idea about what cloud happened in my case.
I have a connection with the provider with a small bandwidth, and the file need to have a huge time to upload.
But the gui is immediately ready after i do the action to upload. And something in background happened during the upload job, as i try to send the mail even if they are not finished to be uploaded...

Maybe it would be fine, first that the upload attachment action get an indicator.
And as long as the job is not finished, then it isn't possible to send it.
Hope that the app send an heartbeat to the system too.

Moreover, if someone would be kind to tell me where i may find the files of non sent email, so that i could delete them.
I'll be really thankful

Have a good sail.

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answered 2018-06-01 21:39:18 +0200

Edz gravatar image

updated 2018-06-01 21:49:30 +0200

In many cases, email servers are only handling small file sizes anyway, so it may just be a limit of your email service and not a problem with the phone/application. Email was not designed to send large lumps of data, this is why we now have things like Dropbox, then you simply email the link to your recipient.

For examples of email server limits - https://www.outlook-apps.com/maximum-email-size/

Regarding email folders (sent/inbox/outgoing/etc), using a file browser, have a look in Downloads/mail_attachments/*

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negatif
i thought about it, but no limit are done.
thanks anyway for your answer. :-)

cemoi71 ( 2018-06-01 23:10:07 +0200 )edit

@Edz i found the attachment where you told. but the mails folder... don't found any with sent/inbox/outgoing/etc...

cemoi71 ( 2018-06-01 23:26:44 +0200 )edit

i verified the limit by netc that's 25mb. that's not the problem i think, because with 4 pictures (less than 5mb) it crash. I think is depending on how many time it need to upload it. i remark that's very slow. maybe there is no feedback to the system which tell it that is still on doing, a kind of heartbeat is maybe missed...

cemoi71 ( 2018-06-01 23:50:08 +0200 )edit
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Asked: 2018-06-01 21:26:43 +0200

Seen: 112 times

Last updated: Jun 02 '18