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dropbox login not working (2.2.0.29)

Tracked by Jolla (In release)

asked 2018-06-03 04:10:23 +0300

idnovic gravatar image

updated 2018-06-03 21:09:51 +0300

I can not login to dropbox in accounts menu.

If I try to add a dropbox account it always hangs at the login form. I can enter username and password but nothing happens after I click on login button.

Just a loading circle is displayed.

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Please use tags to reflect which device you are using. Dropbox is working fine on my Jolla1.

Edz ( 2018-06-03 11:00:07 +0300 )edit

Same for me. My device is a Moto X

janvv ( 2018-06-19 00:19:43 +0300 )edit

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answered 2018-06-03 11:38:39 +0300

pmelas gravatar image

updated 2018-06-03 11:39:51 +0300

Check [release notes] 2.2.0/Mouhijoki known issues:

  • Trouble with signing in to Dropbox account sometimes.

In my case I would rephrase sometimes to always. I did manage to re-enable my dropbox account by restoring accounts from a recent backup (xperiaX device).

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Can you backup your device to dropbox? I removed the dropbox account because I could not backup to dropbox. And now I can not add my dropbox account back.

Did you test your restored dropbox account?

idnovic ( 2018-06-03 21:09:02 +0300 )edit

yes it works fine, i mean the dropbox account, no i have not backed up to DB

pmelas ( 2018-06-04 01:04:03 +0300 )edit
1

answered 2018-06-04 01:59:13 +0300

ExPLIT gravatar image

I figured also small problems with dropbox on the Xperia X with 2.1.4 and 2.2.0 I could workaround this problem, to change my dropbox email to google email and than signin with google.

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I have the same issue after changing my dropbox account password from my PC, I cannot update it accordingly on my Sailfish X 2.2 phone : after changing it in Settings/accounts/dropbox and clicking on log in, it waits forever. Before that, backup & restore to/from dropbox worked...

Eventually, I have the same issue setting up my facebook account on my phone whiles it worked on 2.1.4

ddelamarre ( 2018-06-13 15:14:34 +0300 )edit
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Asked: 2018-06-03 04:10:23 +0300

Seen: 561 times

Last updated: Jun 04 '18