[shop] "Sorry, not available in your country" [duplicate]

asked 2018-07-16 09:09:53 +0300

Keeper-of-the-Keys
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I'm getting this message even when I route my connection through an EU country.

TBH I don't understand why there is still an area restriction at all after all you are now selling software licenses and not hardware that needs to be shipped, even if you do need to restrict access due to patents or something similar you could/should do that according to shippin and/or billing address and allow the rest of the world to pay.

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The question has been closed for the following reason "duplicate question" by ghling
close date 2018-07-18 11:43:22.668522

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Agree, SFOS NEEDS TO allow any future customer/user to buy their software! Even i already have the license because im from the Netherlands I don't understand these restrictions.

aQUICK1 ( 2018-07-16 10:49:41 +0300 )edit

I'm closing this thread since I don't see any possible progress. Besides, it is a duplicate of this thread: https://together.jolla.com/question/169734/sailfishx-not-available-in-some-countries/

ghling ( 2018-07-18 11:43:16 +0300 )edit

Why not allow Jolla sailors to close it so they see it?

Keeper-of-the-Keys ( 2018-07-18 16:53:37 +0300 )edit

answered 2018-07-16 12:09:32 +0300

ghling

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There are most likely multiple reasons for Jolla to restrict the sale to EU countries. Most important are probably tax and legal reasons, depending on the local law of the customer, they'd have to pay taxes in it's country or even have to establish a local office there - imagine all the work this means for a small company like Jolla. But other regulations would hurt them as well (e.g. warranty and liability laws) and would require lots of work and adaptation, which Jolla would probably rather invest into developing SFOS.

Regarding the way they implement these restrictions: As far as I'm aware, changing your IP address by using e.g. a VPN Service isn't an offense. Faking your billing address, on the other hand, most likely is in some countries. And it's probably easier for users from outside the EU to change their IP addresses then finding a legit billing address abroad.

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I changed my IP address to the Netherlands to no avail.

Regarding offices I doubt it, I do recall there being issues with patents which of course is something serious in the end of the day but limited to the US and not the rest of the world.

Keeper-of-the-Keys ( 2018-07-16 14:32:33 +0300 )edit

Sailfish is available in about 32 countries in the EU, no restriction there , same price.(tax etc incl)

@ Keeper of Keys there is always a way , ask the community or even here if someone could help u with buying that piece of software , i would recommend to wait until SFOS 3 comes out !

aQUICK1 ( 2018-07-16 20:32:53 +0300 )edit

@aQUICK1 the point this post is trying to raise is that there is seemingly no valid reason to maintain that restriction, at the very least not at the same level that it has been, software can be sold to any place in the world where there are no patent issues and making prospective users jump through hoops is never good.

Keeper-of-the-Keys ( 2018-07-17 07:57:46 +0300 )edit

@Keeper-of-the-Keys How can you say there are "no valid reasons" when you come up with very valid potential reasons in the next sentence?

I'm sure Jolla did not put those regional restrictions in place (or is still holding them up) because they are thinking "F*ck people from other countries" (unlike certain presidents seem to do these days). They'd be happy to sell licenses of SFOS to even more people from around the globe. But there are some reasons (be it patents, legislation or whatever) that are holding them back.

ghling ( 2018-07-17 11:09:29 +0300 )edit

@ghling that "valid reason" is applicable only to 1 country in the world yet the product is limited to 30 of the 270 countries, US patents don't apply world wide and I can guarantee you that some of the countries I have tried access from do not have the patent issues they may/are rumored have with the US.

Keeper-of-the-Keys ( 2018-07-17 18:20:00 +0300 )edit

[shop] "Sorry, not available in your country" [duplicate]

The question has been closed for the following reason "duplicate question" by ghling
close date 2018-07-18 11:43:22.668522

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[shop] "Sorry, not available in your country" [duplicate]

The question has been closed for the following reason "duplicate question" by ghling close date 2018-07-18 11:43:22.668522

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The question has been closed for the following reason "duplicate question" by ghling
close date 2018-07-18 11:43:22.668522