[bug] DMTF tones not sent/recognized by IVR of call centers

asked 2018-07-24 20:35:04 +0200

c.la gravatar image

Hi, since update to 2.2.0 I am unable to use the IVR of call centers: "press 1 for option X, press 2 for support, press 3 for billing" etc.

I press the key on the display keyboard of my JP01, I hear the sound, but it has no effect on the system.

Using the same sim in two other android phones worked well.

I had this issue so far with two different call centers.

Please let me know if I can send you more details about it.

Thank you

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At risk of being labelled 'nitpicker' the original Jolla is not model JP01 but JP-1301 ~ or if you were to apply a tag to denote the device, it'd be 'jolla-phone' ~ just sayin' ;)

Edz ( 2018-07-24 20:48:20 +0200 )edit

many times it has been referred to as JP01 even here on TJC, but I won't complain about your 'nitpicking'

c.la ( 2018-07-24 22:28:11 +0200 )edit

Officially the HW model is SBJ1, just sayin'

juiceme ( 2018-07-25 08:59:00 +0200 )edit

If you phone somebody, and press keys, can they hear tones?

DaveRo ( 2018-07-25 09:15:31 +0200 )edit

JP01, JP-1301, SBJ1, ???? - any others?, any one??


Edz ( 2018-07-25 09:33:39 +0200 )edit