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Xperia X didn't work in Nigeria

asked 2018-08-11 17:42:39 +0200

der.schultze gravatar image

updated 2018-08-12 11:19:03 +0200

Federico gravatar image

Hi there,

last month i went to Nigeria Africa and was wondering, that my Sony Xperia X didn't work there. I bought SIM-Cards from two different providers, but my phone always said 'network search'. Is this a known problem with Sailfish X? The phone supports the frequencies.

Airtel 900 (E-GSM) 1800 (DCS) B1 (2100)
Glo Mobile 900 (E-GSM) 1800 (DCS) B1 (2100)

Thanks, Michael

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Were those Nigerian SIM cards, or are you using a foreign SIM card (roaming)? Some other people have already reported issues with roaming on Xperia X.

Federico ( 2018-08-12 11:19:57 +0200 )edit

My German SIM card worked after several reboots for voice and SMS, but no data. The others were Nigerian SIMs

der.schultze ( 2018-08-12 11:27:44 +0200 )edit
1

Wow now that is a scary post. Being a Nigerian and owner of a Jolla 1 for the past 3 years, I am in the process of changing my Jolla for a Sony Xperia X. Does that mean I should think long and hard about this or was there a technical glitch on the device? I have always had like a million questions about the functionality of the Sailfish X here but no one to ask as I have never heard about a compatriot of mine on this community. Thanks a lot for this question which will be the first thread I will follow

DameCENO ( 2018-08-13 14:13:06 +0200 )edit
2

Hi DameCENO, does the Jolla 1 work? That's good to know, because i can take my to use it in Lagos. Display is broken, but the phone is still working.

Michael

der.schultze ( 2018-08-15 12:14:25 +0200 )edit
1

@der.schultze Jolla 1 is flawless with any carrier in the country, never had an issue with sim card. So no matter the network provider, you are in the clear.

DameCENO ( 2018-08-16 15:33:03 +0200 )edit

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answered 2018-08-13 16:21:24 +0200

der.schultze gravatar image

Sony support answered me now, that I shoult set the phone to 2G. I tried it already, but will try again in several settings. E.g. reboot after change the setting. Will be there in October and report after.

Michael

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Thanks for the added inffo @der.schultze but still alarmingly scary for a native like myself, does it mean I would be constrained to using 2G on the Sailfish X if I decide to switch to it? This thread is of tremendous interest to me as it would let me know how to proceed. October is a bit far away but I think I will have to wait till then.

DameCENO ( 2018-08-14 14:17:01 +0200 )edit
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answered 2018-08-11 21:20:57 +0200

ExPLIT gravatar image

try to set the mobile network settings to 3G or 2G

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Yes, I tried. Without success. :-(

der.schultze ( 2018-08-11 21:26:32 +0200 )edit

Fake SIM cards?

objectifnul ( 2018-08-11 23:48:56 +0200 )edit

Nope, they worked in a Samsung Galaxy S9+ and also in an pld Nokia at the shop.

der.schultze ( 2018-08-12 11:05:54 +0200 )edit
1

Did you get connected (in roaming mode) with your home SIM card?

objectifnul ( 2018-08-12 23:54:55 +0200 )edit
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Asked: 2018-08-11 17:42:39 +0200

Seen: 952 times

Last updated: Aug 14