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Jolla Store unavailable, is it just me ?

asked 2018-11-05 19:39:25 +0200

lutinotmalin gravatar image

updated 2018-11-05 20:04:21 +0200

Hi there,

Just updated my Sailfix X into the last version, Lemmenjoki. Everything worked fine except for the Jolla Store, who was unavailable at that time. Impossible to set a connexion between the server and my phone, which was connected to the Internet (4G, good network), then impossible to download some apps or update old ones.

I tried to delete my Jolla account then re-enter it, I tried to do a factory reset via the phone to go back to Sailfish 2.2.1, I even tried to reflash it with the official Sailfish X archive on my computer... Nothing seems to work. Even at the first installation, I am unable to install the basic apps, like Calendar or Calculator !

Without apps, the phone is broken and I can barely use it. So, basically, is there a solution or do I just have to wait until the server is back ?


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Jolla Shop is a website, Jolla Store is an app - your title and tags conflict.

Either way; is reachable and Jolla Store (app) is also reachable.

Edz ( 2018-11-05 19:44:57 +0200 )edit

yeah good point, I was confusing about the name, I'm talking about the app.

I know it's reachable, but when I want to dl any app, even the lighter ones, there is the message ''Waiting'', no dl, then ''Store has a problem, impossible to dl your app''.

The question is : why ?

Everything worked fine this morning for me.

lutinotmalin ( 2018-11-05 20:08:24 +0200 )edit

I think, i got the same problem. And calling pkcon refresh gives me this: Schwerwiegender Fehler: Datei '/repodata/repomd.xml' nicht auf dem Medium 'h ttps:// comm-f5121/armv7hl/?credentials=store' gefunden.

KRM ( 2018-11-05 20:18:21 +0200 )edit

Interesting... When I look at that website it says that it is down. That would insure me, for sure. I'll let the night go, then see tomorrow if everything is back to normal.

lutinotmalin ( 2018-11-05 20:30:25 +0200 )edit

@KRM the version its trying to fetch is the wrong one ( look for ways to update manually via ssu

tortoisedoc ( 2018-11-05 20:31:57 +0200 )edit

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answered 2018-11-06 13:16:43 +0200

lutinotmalin gravatar image

OK it seems that everything is back to normal. I was able to download the basic apps after a factory reset, then upgrade to Sailfish 3 Lemmenjoki.

Fingers crossed for a solved problem !

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Works for me too.

Chirend ( 2018-11-06 19:32:06 +0200 )edit

Servers seems to be going up and down. Tried to install callrecorder just now through console and after a couple of tries it worked, but now I get the message again when trying to install phonehook. Above site says jolla repositories is down for everyone. I'll wait til tomorrow then I guess. Atleast now I know it's Jollas servers.

ragzy ( 2018-12-04 21:55:05 +0200 )edit
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Asked: 2018-11-05 19:39:25 +0200

Seen: 574 times

Last updated: Nov 06 '18