Ask / Submit
6

[3.0.0.8][Sailfish X] Phone freezes and is non responsive [answered]

asked 2018-11-10 11:50:10 +0200

DDH87 gravatar image

Hi,

This morning I was browsing the internet. As every morning I check some news sites. But for some reason the device fully freezes and hangs.

The phone is non responsive to input. The screen is on and back light on full brightness. Holding the power button for multiple seconds doesn't reset or shuts the phone down.

Is there anyone that can help me to get my phone back to life? I had been charging over night so the battery is/was at 100%. Running it down can take a while.

Best regards, DDH

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by santhoshmanikandan
close date 2019-05-19 12:03:33.479283

Comments

3

The same thing happened to me yesterday when using the browser. The phone could not be operated and restarted

Rene666 ( 2018-11-10 12:21:38 +0200 )edit

Same here! This issue was created in 3.0, it never happend to me in any of the 2.x releases

SaimenSays ( 2018-11-11 14:12:53 +0200 )edit

Here, the developers still have to do a lot, I also hope that it is done in a short time

Rene666 ( 2018-11-11 14:30:35 +0200 )edit

Today something similar on 3.0.3 Hossa. Wanted to check the rain forecast swiftly on WelkWeer, when SailfishX suddenly froze. After a while of unresponsiveness, I decided to restart the phone. Unfortunately it won't power up any more, no matter what I try: keeping in on a power cable, down button while starting, etc. Any other chances?

rob_kouw ( 2019-05-19 01:55:21 +0200 )edit

2 Answers

Sort by » oldest newest most voted
3

answered 2018-11-10 12:37:01 +0200

pawel gravatar image

updated 2018-11-11 13:06:48 +0200

power and volume down

i never remember up or down but think its down

edit flag offensive delete publish link more

Comments

Thanks this worked

DDH87 ( 2018-11-10 12:40:33 +0200 )edit

@DDH87, close the question if you got it working

Sakke ( 2019-05-19 11:32:46 +0200 )edit
3

answered 2019-05-19 11:24:04 +0200

rob_kouw gravatar image

Answer to my own problem: after various tries with button combinations, it finally reacted to Power + VolumeUp, a short buzz and still a black screen. Then the Power button reacted as normal, booting up the phone. Everything seems fine now...

edit flag offensive delete publish link more

Comments

Oh, fine. The exact opposite of the answer before that one. Nice! ;)

peterleinchen ( 2019-05-19 11:58:30 +0200 )edit

Thanks for this solution. Just happened to me on my Xperia-X and Sailfish X 3.0.3.10 First one ever for me so where a bit nervous first before I fund this. Thanks

plemil ( 2019-07-04 19:51:52 +0200 )edit

Question tools

Follow
3 followers

Stats

Asked: 2018-11-10 11:50:10 +0200

Seen: 442 times

Last updated: May 19