Please clarify: Is Jolla working on questions tagged with "bug" although they are not tagged with "roadmap"? [answered]

asked 2014-01-24 14:38:40 +0300

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updated 2014-01-29 23:29:08 +0300

I guess (and hope) they are.

Asking this because there are many questions tagged with bug with many up votes. I think that these bugs (the most important ones) should be dealt with before other requests (or at least at the same time).

According to @eric (together admin), all the questions that are worked on are tagged with roadmap(see https://together.jolla.com/question/2444/about-a-roadmap/)

There is almost no question tagged with bug that is also tagged with roadmap.

The only idea that comes to my mind is that bugs are not something that is part of roadmap (maybe roadmap is just about new features, apps and so on...).

Maybe someone has a clue about it and could give a proper answer.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Neo
close date 2014-01-31 17:53:10.095095

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Interesting question :).

Sailor ( 2014-01-24 20:10:42 +0300 )edit

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answered 2014-01-25 10:23:33 +0300

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2014-01-31 02:32:58 +0300

eric

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https://twitter.com/erkki...

Jolla surely works with everything important reported. The importance of each report is affected by votes (but not only by that).

EDIT: A roadmap tag is added to new features when they are taken to the work list (ToDo). This tag is not used for bugs at this point. (see comment by @eric)

Roadmapped: https://together.jolla.com/questions/scope:all/sort:votes-desc/tags:roadmap/page:1/

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@simo Thanks for your answer. This is exactly what I was worried about. You think (and I guess probably right) that a "roadmap" tag is added to every question that is taken to the work list (ToDo). Currently there are 38 questions tagged with "roadmap", out of which only 2 are tagged with "bug". On the other hand, there are as of this moment 596 questions tagged with "bug", out of which 11 have more than 50 votes and about 45 have more than 20 votes. Some of these issues are serious bugs (as the number of votes also suggests). Do you understand what I mean?

Neo ( 2014-01-25 12:55:31 +0300 )edit

@Neo yes I do, exactly... Either Jolla has seen the features more important at this point, or the tagging isn't just working as supposed (as questioned)

simo ( 2014-01-25 13:07:24 +0300 )edit

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Right. That's why I hoped that someone from Jolla would give an answer (to "clarify" things).

Neo ( 2014-01-25 13:12:59 +0300 )edit

I am glad you supplied that link: ALL issues, SORTED BY VOTES. This is what Jolla must look at for their planning! This is what their users want, this is what is valuable. Sure, throw in some minor quick-fixes, but the number of bugfixes is irrelevant. What counts is what is needed and wanted most!

StaticNoiseLog ( 2014-01-25 21:08:41 +0300 )edit

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@StaticNoiseLog So for example, it would be more important to differentiate native SailfishOS and Android apps in Jolla store if 50% of users support that than, say, fix a bug that makes the phone unusable but affects only the 5% of the users? I don't think so.

Eismann ( 2014-01-25 23:09:44 +0300 )edit

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answered 2014-01-31 17:48:28 +0300

Neo

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updated 2014-01-31 17:52:35 +0300

I will sum up two comments that are relevant for this question:

@eric commented here 31.01.14.: "The roadmap tag is intended to be used for upcoming features. Bug fixes aren't falling in this category at the moment though we may improve on giving more visibility later. For now, please be patient, and refer to official release notes tagged with update whenever available, thanks!"
@stezz commented (in another question but reffering to this one) 31.01.14.: "Actually thinking twice an item in the roadmap is generally a feature not a bugfix... so it does not make a lot of sense to add the roadmap tag..."

Thank you both. Now we have our answer: Jolla is working on questions that are tagged with bug even if they are not tagged with roadmap.

Still I think it would be nice to have a tag that would inform us that a question tagged with bug is been taken into work.

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Yep, thanks @Neo for clarifying our thoughts :) I will talk to @eric and see if we could use something like taken or similar.

stezz ( 2014-02-01 13:15:53 +0300 )edit

Great, thanks.

Neo ( 2014-02-01 13:30:41 +0300 )edit

@stezz @Neo: I support the idea if we're able to properly differentiate between features and alleged bugs/bugs. Let's make our way towards a nice, efficient and graceful solution ;)

eric ( 2014-02-01 15:59:22 +0300 )edit

@eric @stezz Maybe it is time to propose a solution? A tag like taken or similar seems just fine. I guess people doing the roadmaptagging surely can properly differentiate between features and bugs. Please see https://together.jolla.com/question/21766/introduce-a-new-tag-for-questions-tagged-with-bug-that-have-been-taken-into-work/

Neo ( 2014-02-17 19:21:37 +0300 )edit

@Neo: we have discussed this internally and IMHO it adds additional effort to the bugfixing process to search for the specific bug and add the tag to each. We can have a light guideline and if a devel feels like it can add the taken tag but we can't enforce it.

stezz ( 2014-02-21 14:55:07 +0300 )edit

Please clarify: Is Jolla working on questions tagged with "bug" although they are not tagged with "roadmap"? [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by Neo
close date 2014-01-31 17:53:10.095095

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Please clarify: Is Jolla working on questions tagged with "bug" although they are not tagged with "roadmap"? [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by Neo close date 2014-01-31 17:53:10.095095

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Neo
close date 2014-01-31 17:53:10.095095