Phone calls muted at both ends [XA2], can't make calls

asked 2018-11-21 11:31:55 +0200

Daniel.T gravatar image

updated 2018-11-21 11:50:37 +0200

I have a rather annoying problem with my Xperia XA2 (

From time to time the phone calls can be established, but neither I hear what the person on the other end says nor does the other person hear me. The phone is not manually muted (when screen is on during calls, the button is off). It doesn't matter whether I am called or whether I establish the call. It happens in any ambience, so the quiet ambience seems to be not the problem. Only thing that helps so far is rebooting the phone. Then I can make calls like expected again, until at some point the issue pops up again.

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