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Jolla Tablet, Wifi router specific Internet connectivity issues

asked 2018-12-30 13:17:17 +0200

Pim gravatar image

updated 2019-01-04 14:40:17 +0200

jiit gravatar image

For some reason, Android Spotify on my Jolla tablet stopped working when connected to the Internet using home Wifi/ADSL. Spotify says I'm not connected to the Internet. However, I am connected, I can play music using Youtube via the browser. From my router's control panel, I see the tablet has IPv4 and IPv6 IP addresses.

I can also use Android Spotify using my Jolla phone using the same home Wifi access point. From the tablet, using this Access Point, I also cannot open the Jolla store. It says "Problem with Store. Content not available. Please try again later"

When I use Internet sharing using my Jolla (i.e. it then uses my 4G mobile data), and connect my Jolla tablet to it, suddenly it works again. I can also open the Jolla store, everything works.

What could be the problem? What could explain the difference between the table and the Jolla, and between 4G and Wifi.

Note: Spotify on the tablet used to work with the home Wifi. I don't know what if anything could have changed.

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answered 2018-12-30 13:30:14 +0200

Pim gravatar image

OK it looks like my tablet now ONLY connects to the Internet using IPv6 address when connected via the router, and an IPv4 address from the Jolla/4G Internet sharing. Now the question is why ..

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Asked: 2018-12-30 13:17:17 +0200

Seen: 80 times

Last updated: Dec 30 '18