New message: select IM type instead of IM address

asked 2014-01-25 23:04:15 +0300

steabert gravatar image

When sending a new message and searching a contact, one gets to choose between a phone number or instant message address. The latter is usually a long, cryptic address instead of just "google" or "facebook", making it (sometimes) difficult to select the correct account. Can this be simplified somehow?

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This has to be done very carefully. I don't know about those proprietary services, but in principle you can't assume there's only one account per service, not even per server.

ossi1967 ( 2014-01-26 00:03:04 +0300 )edit

However, once one starts writing the message, on the right there is a choice between e.g. "google" or "facebook", so in that case it presents the service, not the IM address.

steabert ( 2014-01-26 01:57:33 +0300 )edit

@steabert: same in other places of the UI where you can't distinguish online accounts of the same type. They acknowledged it's a bug and will fix it.

ossi1967 ( 2014-01-26 10:21:06 +0300 )edit

@ossi1967 hmm, I thought that would be solved by letting us rename the accounts. Showing the IM address in a small field isn't going to work I guess? Anyway, thanks for your clarification!

steabert ( 2014-01-26 10:50:41 +0300 )edit

For not techies(normal end users) it is needed to simplify things I think. +1

BonoNL ( 2014-02-04 01:41:39 +0300 )edit