unread email

asked 2019-01-12 14:10:35 +0300

soyer gravatar image

updated 2019-01-14 11:23:38 +0300

jiit gravatar image

Hello Jolla,

When I get a new email, the Email app downloads it amd shows there are a new email. After that, my other email client (in my computer) downloads it too, and moves it to a folder. I read that mail in the other client. And after that the SFOS Email client shows there are one unread email and it doesn't disappear.

I use IMAP in the clients.

Is it a bug or I can do something with it?


related: https://together.jolla.com/question/55595/bug-unread-status-is-not-updated-by-jolla-mail-client-when-mail-is-marked-as-read-by-another-device/?sort=votes&page=1 I think the difference is here the new email moved to another folder before I read it.

edit retag flag offensive close delete


The other Email client is the Apple Mail. When it moves an unread message, it copies that to the destination folder, and marks the old message as deleted, but it doesn't close the source folder, so it leaves the message in Unseen and Deleted state. If I close the Apple Mail client, it closes the folders, so the unread count going to be normal.

The QMF works in the good way, so please close this :)

soyer ( 2019-01-13 02:48:41 +0300 )edit

As a (better?) solution, and if you use a proper email provider, you might be able to use Sieve scripts) right on the server, which can move the email to the wanted folder independent of any client. I'm also using it to move mail which might be spam to a special folder. I don't get notified about such new mail, but I will notice it on my desktop.

Fuzzillogic ( 2019-01-13 04:04:51 +0300 )edit