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Sailfish X keep reboot and can't detect USB when the phone is on

asked 2019-01-29 03:15:18 +0300

samuel3578 gravatar image

updated 2019-01-29 03:45:46 +0300

My phone keep on reboot around every 10-15 minuties without any reason, I am now using Also, my phone can't detect USB, include charging my phone and media transfer. However, I turn off my phone, it can charge battery, and the charging can continue when I turn on my phone.

If anyone know how to solve, please kindly tell me. Thank you!

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What happened? Was everything fine and then all of a sudden it just started doing that, or was it right after you updated, or was it when you tried to install or modify something, or... Also, what phone do you have?

Levone1 ( 2019-01-29 04:04:50 +0300 )edit

It should be after I update, but I am not exactly sure it is right after the update or 2-3 days after the update. I am using Xperia X, I did not tried to install or modify something. I tried to unstall apps to see if it related to insufficent storage, but it's not. The reboot happen when I am not using the phone.

samuel3578 ( 2019-01-29 04:18:47 +0300 )edit

You could try to flash Sailfish again or try to do factory reset you know. That could fix the issue.

Sakke ( 2019-01-29 07:28:25 +0300 )edit

I can't reflash Sailfish, I am in Hong Kong; I bought the phone through ebay last year. Reset maybe an option, but it is hard as can't using media transfer make me difficult to backup, I hope it is the last option.

samuel3578 ( 2019-01-30 04:09:24 +0300 )edit

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answered 2019-03-15 11:07:58 +0300

spiiroin gravatar image

We've had one device showing similar symptoms (general usb/charging misbehavior and sudden reboots) where the likely reason was physically broken usb connector.

The "/var/log/systemboot.log" file in your device might contain some hints - if it is still happening / you can remember dates when it did happen, lines with relevant time stamps could be useful to see.

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Asked: 2019-01-29 03:15:18 +0300

Seen: 122 times

Last updated: Mar 15 '19