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Sony XA2 flip cover not working correctly during calls

asked 2019-02-14 12:48:04 +0200

sjn gravatar image

updated 2019-02-14 12:55:40 +0200


I have a Sony XA2 with the custom flip cover that Sony sells. When using the cover during a call, the screen only flashes on for a moment then goes black again, which means that it's not possible to access any menus or other features during a call - including terminating the call.

The flip cover works fine when I'm not in an active call.

If I turn off the setting for "Display" -> "Use flip cover to control display", then everything works as expected.

My current software version is, and I'm using the dual-sim XA2.

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Done. Added even a link here :)

sjn ( 2019-02-14 12:59:31 +0200 )edit

By keeping the on/off button and Vol- down simultaneous it has succeeded for me to turn on the screen :-)

elkiaer ( 2019-02-14 13:32:00 +0200 )edit

@sjn Can you elaborate a bit on what kind of flip cover you have and what you do with it during calls? Is it some kind of see-through cover that provides view / finger access to screen despite being closed?

The symptoms sound a bit like what would happen when p-sensor is covered and/or lid sensor is in closed position during call and power key is pressed: display is unblanked due to power key, then blanked due to sensor and call state.

spiiroin ( 2019-10-29 09:39:02 +0200 )edit

2 Answers

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answered 2019-02-14 14:57:20 +0200

santhoshmanikandan gravatar image

I think it's mostly due to the proximity sensor bug.

Try checking this out https://together.jolla.com/question/193485/any-workaround-for-malfunctioning-proximity-sensor-xa2/

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answered 2019-04-29 09:52:01 +0200

Sage gravatar image

Hi, this issue should be fixed in 3.0.3 release along with other proximity fixes. https://together.jolla.com/question/203846/changelog-303-hossa/#203846-mce

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Asked: 2019-02-14 12:48:04 +0200

Seen: 557 times

Last updated: Apr 29 '19