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Sony XA2 flip cover not working correctly during calls

asked 2019-02-14 12:48:04 +0200

sjn gravatar image

updated 2019-02-14 12:55:40 +0200

Hi,

I have a Sony XA2 with the custom flip cover that Sony sells. When using the cover during a call, the screen only flashes on for a moment then goes black again, which means that it's not possible to access any menus or other features during a call - including terminating the call.

The flip cover works fine when I'm not in an active call.

If I turn off the setting for "Display" -> "Use flip cover to control display", then everything works as expected.

My current software version is 3.0.1.14, and I'm using the dual-sim XA2.

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Done. Added even a link here :)

sjn ( 2019-02-14 12:59:31 +0200 )edit

By keeping the on/off button and Vol- down simultaneous it has succeeded for me to turn on the screen :-)

elkiaer ( 2019-02-14 13:32:00 +0200 )edit

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answered 2019-02-14 14:57:20 +0200

santhoshmanikandan gravatar image

I think it's mostly due to the proximity sensor bug.

Try checking this out https://together.jolla.com/question/193485/any-workaround-for-malfunctioning-proximity-sensor-xa2/

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Asked: 2019-02-14 12:48:04 +0200

Seen: 262 times

Last updated: Feb 14