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Mobile data doesn't work after updating to on Xperia XA2

asked 2019-02-22 02:32:46 +0200

shmerl gravatar image

updated 2019-02-27 13:39:48 +0200

jovirkku gravatar image

I'm using T-Mobile, and first installed Sailfish using earlier beta for Xperia XA2. I just updated to recent and data stopped working. T-Mobile is shown as "Limited connectivity". I didn't change any APN or other settings, they remained the same and worked fine before.

Even using ping shows "network unreachable". I'm not using Android compat.

Current settings:

Any idea how to fix this?

Is there a way to downgrade back to older version which was working?

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I have similar problems in Denmark. But In my case is better than was, now I can use mobile data after changing settings to ”Prefer 3G”, which I could not before. 4G is very unstable, actually unusable – I hope Jolla solves this at next release.

DK-Sailor ( 2019-02-22 10:09:28 +0200 )edit

3 Answers

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answered 2019-02-25 17:37:03 +0200

ajnieminen gravatar image

sometimes I need to toggle sim on and off to get mobile data to work. From settings enable secondary sim so that you can disable sim slot 1. Then enable sim 1 after few seconds. This helps for me.

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Where is that in settings? I don't see anything sim related there. My XA2 has only one sim by the way.

shmerl ( 2019-02-26 04:14:38 +0200 )edit

There is no SIM menu on single-SIM devices. Setting the flight mode on and off momentarily would do the same trick as toggling SIM off/on.

jovirkku ( 2019-02-27 13:42:19 +0200 )edit

I guess this doesn't fix it then. Toggling flight mode on and off didn't help.

shmerl ( 2019-02-27 16:45:32 +0200 )edit

answered 2019-02-24 10:48:24 +0200

Georgi Kolev gravatar image

updated 2019-02-24 19:22:36 +0200

Sony Xperia XA2 (Single SIM) with SFOS Mobile data looping between Connecting & Enabled few times a second. If I connect the Wifi, it stick to 'enabled' until i disconnect the wifi , so i'm guessing it is just using the wifi connection to confirm the connectivity? Tested with prefer 3G & prefer 4G, same results

Anyway , can't get the mobile data to work.

Update: The issue is with Telenor - Bulgaria. I switched to another SIM from Vivacom - Bulgaria. And the mobile data connects normally.

Update2: The mobile data issue seems to get resolved if you force re-send the internet settings from your provider. At least for me, switching back to Telenor and forcing settings resend fixed the issue.

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Comments worked fine for me, so I'll probably reflash that. Is it safe to do it from

shmerl ( 2019-02-24 10:49:57 +0200 )edit

The mobile data issue seems to get resolved if you force re-send the internet settings from your provider.

Interesting, I can try contacting support for that. How exactly did you force such resend?

shmerl ( 2019-02-28 04:57:12 +0200 )edit

I was able to connect by resetting to default, but it's using older T-Mobile access point:

shmerl ( 2019-02-28 05:04:44 +0200 )edit

answered 2019-02-24 17:42:14 +0200

andrewl gravatar image

updated 2019-02-24 17:46:23 +0200

I tested this on, not on an XA2 (I use Planet Gemini). To get mobile data to work I had to change protocol from DUAL to IP.

No problem with 4G, connection is solid.

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This workaround does not work in XA2.

VoPa ( 2019-02-24 19:20:42 +0200 )edit

Mobile data works good, but doesnt work in weird kind of android apps. XA2 Ultra.

pearly dragon ( 2019-02-26 04:13:36 +0200 )edit
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Asked: 2019-02-22 02:32:46 +0200

Seen: 677 times

Last updated: Feb 27 '19