Mobile data doesn't work after updating to 3.0.1.14 on Xperia XA2

asked 2019-02-22 02:32:46 +0300

shmerl
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updated 2019-02-27 13:39:48 +0300

jovirkku

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moderator

I'm using T-Mobile, and first installed Sailfish using earlier beta for Xperia XA2. I just updated to recent 3.0.1.14 and data stopped working. T-Mobile is shown as "Limited connectivity". I didn't change any APN or other settings, they remained the same and worked fine before.

Even using ping shows "network unreachable". I'm not using Android compat.

Current settings:

Connection name: T-Mobile
Access point name: fast.t-mobile.com
Protocol: Dual.

Any idea how to fix this?

Is there a way to downgrade back to older version which was working?

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2

I have similar problems in Denmark. But In my case 3.0.1.14 is better than 3.0.3.11 was, now I can use mobile data after changing settings to ”Prefer 3G”, which I could not before. 4G is very unstable, actually unusable – I hope Jolla solves this at next release.

DK-Sailor ( 2019-02-22 10:09:28 +0300 )edit

3

answered 2019-02-25 17:37:03 +0300

ajnieminen
31 ●2 ●3

sometimes I need to toggle sim on and off to get mobile data to work. From settings enable secondary sim so that you can disable sim slot 1. Then enable sim 1 after few seconds. This helps for me.

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Where is that in settings? I don't see anything sim related there. My XA2 has only one sim by the way.

shmerl ( 2019-02-26 04:14:38 +0300 )edit

1

There is no SIM menu on single-SIM devices. Setting the flight mode on and off momentarily would do the same trick as toggling SIM off/on.

jovirkku ( 2019-02-27 13:42:19 +0300 )edit

I guess this doesn't fix it then. Toggling flight mode on and off didn't help.

shmerl ( 2019-02-27 16:45:32 +0300 )edit

0

answered 2019-02-24 17:42:14 +0300

andrewl
41 ●2 ●5 ●6

updated 2019-02-24 17:46:23 +0300

I tested this on 3.0.1.14, not on an XA2 (I use Planet Gemini). To get mobile data to work I had to change protocol from DUAL to IP.

No problem with 4G, connection is solid.

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This workaround does not work in XA2.

VoPa ( 2019-02-24 19:20:42 +0300 )edit

Mobile data works good, but doesnt work in weird kind of android apps. XA2 Ultra.

pearly dragon ( 2019-02-26 04:13:36 +0300 )edit

2

answered 2019-02-24 10:48:24 +0300

Georgi Kolev
163 ●2 ●6 ●12

updated 2019-02-24 19:22:36 +0300

Sony Xperia XA2 (Single SIM) with SFOS 3.0.1.14 Mobile data looping between Connecting & Enabled few times a second. If I connect the Wifi, it stick to 'enabled' until i disconnect the wifi , so i'm guessing it is just using the wifi connection to confirm the connectivity? Tested with prefer 3G & prefer 4G, same results

Anyway , can't get the mobile data to work.

Update: The issue is with Telenor - Bulgaria. I switched to another SIM from Vivacom - Bulgaria. And the mobile data connects normally.

Update2: The mobile data issue seems to get resolved if you force re-send the internet settings from your provider. At least for me, switching back to Telenor and forcing settings resend fixed the issue.

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3.0.0.8 worked fine for me, so I'll probably reflash that. Is it safe to do it from 3.0.1.14?

shmerl ( 2019-02-24 10:49:57 +0300 )edit

The mobile data issue seems to get resolved if you force re-send the internet settings from your provider.

Interesting, I can try contacting support for that. How exactly did you force such resend?

shmerl ( 2019-02-28 04:57:12 +0300 )edit

I was able to connect by resetting to default, but it's using older T-Mobile access point: epc.tmobile.com

shmerl ( 2019-02-28 05:04:44 +0300 )edit

Mobile data doesn't work after updating to 3.0.1.14 on Xperia XA2

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