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Documents app quits when opening Excel files

asked 2019-03-28 15:21:12 +0300

me_on_the_road gravatar image

updated 2019-03-31 12:18:33 +0300

Since the last update ( it is not possible to view xls and xlsx-files anymore (XA2 single SIM). Thanks to SFOS 3 I can do it with excel instead of documents but this is very complicated with mail attachments because of the issue with the android-storage. Has anyone else this problem?

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Same here, I thought it was me or the file or a combination of both. The Documents app just quits after opening Excel files. This is on a J1.

Maus ( 2019-03-29 03:09:35 +0300 )edit

thx for renaming thread! 👍☺

me_on_the_road ( 2019-03-29 10:06:55 +0300 )edit

@me_on_the_road You're welcome. I invoked the app from terminal and got a Segmentation fault after interpreting Style "Default1" : Style[ Custom ]. The kernel ring buffer recorded some (illegit, because of missing debugging symbols) messages:

[186084.307285] sailfish-office: unhandled page fault (11) at 0x00000000, code 0x005
[186084.307315] pgd = d7f98000
[186084.307315] [00000000] *pgd=00000000
[186084.307346] Pid: 30346, comm:      sailfish-office
[186084.307346] CPU: 1    Tainted: P        W  O  ( #1)
[186084.307376] PC is at 0x415b64f0
[186084.307376] LR is at 0x4a418c8d
[186084.307407] pc : [<415b64f0>]    lr : [<4a418c8d>]    psr: 800f0030
[186084.307407] r10: bec01da8  r9 : 00000000  r8 : 4adf7280
[186084.307437] r7 : 4adf7280  r6 : bec01b80  r5 : 4a47c5e8  r4 : bec01b48
[186084.307437] r3 : bec01c20  r2 : 00000004  r1 : bec01c28  r0 : 00000000
[186084.307468] Flags: Nzcv  IRQs on  FIQs on  Mode USER_32  ISA Thumb  Segment user
[186084.307468] Control: 10c5787d  Table: 9819806a  DAC: 00000015
[186084.307499] [<c010b73c>] (unwind_backtrace+0x0/0x118) from [<c010f658>] (__do_user_fault+0x6c/0xb4)
[186084.307529] [<c010f658>] (__do_user_fault+0x6c/0xb4) from [<c08a36a4>] (do_page_fault+0x358/0x3e8)
[186084.307560] [<c08a36a4>] (do_page_fault+0x358/0x3e8) from [<c01002f8>] (do_DataAbort+0x134/0x1a8)
[186084.307590] [<c01002f8>] (do_DataAbort+0x134/0x1a8) from [<c08a1f14>] (__dabt_usr+0x34/0x40)
[186084.307621] Exception stack(0xc1cedfb0 to 0xc1cedff8)
[186084.307621] dfa0:                                     00000000 bec01c28 00000004 bec01c20
[186084.307651] dfc0: bec01b48 4a47c5e8 bec01b80 4adf7280 4adf7280 00000000 bec01da8 bec01f98
[186084.307651] dfe0: 415b64f1 bec01b20 4a418c8d 415b64f0 800f0030 ffffffff
[186084.307682] sailfish-office(30346) send signal 11 to sailfish-office(30346)

Surprised to see Thumb here, could not find it in an objdump output.

Maus ( 2019-03-29 11:40:14 +0300 )edit

Noone else facing this problem ???

me_on_the_road ( 2019-03-30 21:19:37 +0300 )edit

"Same" here on JollaC.

2007 format xlsx does not open, whereas older 2003 xls as well as doc, docx, pptx does open. Edited the question to reflect this (please undo if not correct for you).

peterleinchen ( 2019-03-31 12:04:53 +0300 )edit

1 Answer

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answered 2019-04-29 18:30:09 +0300

Maus gravatar image

I think this commit looks promising as a solution for this bug.

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Have you tried it?

chris7chris ( 2019-05-01 19:45:35 +0300 )edit

@chris7chris No, I didn't. I don't even have the SDK installed, so no. (Back in the early days of smartphones, I created a TV remote app in about an hour, but now I have several kids to play with!)

But I don't expect a new release too soon. If you look at the latest (fundamental) changes, I have the feeling that it takes some time to stabilize. I may of course be wrong with that!

Maus ( 2019-05-03 09:32:00 +0300 )edit
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Asked: 2019-03-28 15:21:12 +0300

Seen: 292 times

Last updated: Apr 29