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[bug] Notes are lost if backup is restored before installing Notes app

Tracked by Jolla

asked 2019-03-30 13:49:29 +0200

kandelabra gravatar image

updated 2019-04-03 16:59:59 +0200

rozgwi gravatar image

Steps to reproduce:

  1. Make backup on device where Notes app is installed and somenotes are created.
  2. Reset your device. (don't if case "move your backup to another device where Notes app is not installed" is relevant)
  3. Restore your backup.
  4. Install Notes app.
  5. No notes are present in Notes app.

Second time I reset my device and second time I lost my notes.

This time it was on JP1 and SFOS 3.0.2 Oulanka.

First time - JP1,I do not remember what SFOS release it was.

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Comments

1

They used to be part of the backups. Did Jolla remove them at some point?

nthn ( 2019-03-30 15:03:27 +0200 )edit
4

No they haven't, back-upped them last time and everything went smooth...

247 ( 2019-03-30 15:06:47 +0200 )edit

I can confirm, Backed up just yesterday prior to updating. Took a look at the Tarball and there's the Database of Notes

rozgwi ( 2019-03-31 22:48:36 +0200 )edit
1

It seems that notes are in tarball, but they are not restored. Any guesses?

kandelabra ( 2019-04-01 00:12:32 +0200 )edit

@kandelabra please Os-Version & device name

cemoi71 ( 2019-04-03 12:16:57 +0200 )edit

1 Answer

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5

answered 2019-04-01 15:45:22 +0200

kandelabra gravatar image

OK, the answer seems to be "SFOS includes notes in the backup".

Apparently Notes app should be installed BEFORE restoring data from backup.

Possibly the case when app is installed after restoring and no notes is visibly should be reported as a bug.

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Comments

I've changed the title to make this into a bug report.

nthn ( 2019-04-01 17:16:00 +0200 )edit

ideally for each problems or bug reports to give the OS version and the device name. Would help devs by bug searching in case if it happens in reduced environnment

cemoi71 ( 2019-04-03 12:16:07 +0200 )edit
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Asked: 2019-03-30 13:49:29 +0200

Seen: 288 times

Last updated: Apr 03 '19