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Problems setting up T-Online mail account on Xperia XA2 Ultra (SFOS 3 X beta) [duplicate]

asked 2019-04-08 11:00:46 +0300

Runningtrilo gravatar image

updated 2019-04-08 22:14:15 +0300

Maus gravatar image

Hello Folks, i yust change my phone from the old jolla-smartphone with OS:3.0 to an Xperia XA2 Ultra with OS:X-beta (3.0). To flash the device only runs under Windows. Under Ubuntu fastboot failed. Caldav-account works well.

Mail-account with the same login credentials like the old phone didnt work.

I need help - i need my Mail-account.


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The question has been closed for the following reason "duplicate question" by Maus
close date 2019-04-09 10:32:12.750228


Could you please elaborate on what exactly didn't work? Were your problems similar to those in another thread?

Maus ( 2019-04-08 11:23:48 +0300 )edit

After automatic registration (only mail-address and PW) of the mail-account, the phone answers : timeout due login, cant create account. Then i go back one step (point in the left upper corner) and compare all input to my old phone - all the same. If i go to "accept" (point right upper corner) the phone works about one minute, and it appears : timeout .

My Mails are approcimatly 0,80 GB

Runningtrilo ( 2019-04-08 12:07:48 +0300 )edit

Half a day later, (meanwhile i used my old Jolla-Phone), the Mail-account is registered and the syncronisation is complete. The rebooting helped.

Runningtrilo ( 2019-04-08 19:27:44 +0300 )edit

@Runningtrilo Did you reboot directly while running the account creation process as explained here or did you manage to create the account anew after a reboot? I still have the feeling that what you experienced is directly connected with question 203574.

Maus ( 2019-04-08 19:35:52 +0300 )edit

Hello Maus, my account creation endet after timeout and tapping the point right upper corner (continue). Then, i switched my phone of and put the SIM to my old Jolla-phone. In the evening, i reactivate the new XA2-Ultra, have tested the internet connection and try to create the mail-account. Now it works fine. This general mail account is the only one on my device.

Runningtrilo ( 2019-04-09 10:02:33 +0300 )edit

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answered 2019-04-08 17:29:50 +0300

Maus gravatar image

updated 2019-04-08 17:43:07 +0300

This may be a duplicate of this thread, where rebooting the device just after receiving the timeout message helped in creating the account.

Would you please try this to finish account creation the way described in above mentioned thread? If you succeed, this bug in account creation would still be there in 3.0.2.

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The reboot succeed. How can i change the status of my question to "answered"? Thanks

Runningtrilo ( 2019-04-08 19:33:56 +0300 )edit

You can accept this answer by clicking the grey check mark to the left of the answer. You can then click close below your question and close it as answered. You could also choose to close it as a duplicate if you consider it a duplicate.

Maus ( 2019-04-08 19:55:13 +0300 )edit

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Asked: 2019-04-08 11:00:46 +0300

Seen: 125 times

Last updated: Apr 08 '19