asked 2014-01-28 10:22:33 +0300
Forgot the pin, how do I unlock the device?
answered 2014-01-28 11:33:10 +0300
Pin codes PUK code you can get from your phone operator. Forgotten devicelock code you need to send device to Care for reflashing.
@ranisto What is the name of the type of the request that I need to submit at Jolla Zendesk for reflashing ?
SebM ( 2019-10-28 00:24:46 +0300 )editanswered 2014-01-28 10:37:00 +0300
I understood a factory reset might the only way to recover from that situation.
The user-guide says the following:
If you exceed the number of tries for the Unlock code, as a security measure, your data becomes inaccessible. You will need to contact Care to have your device reset.
Here is a duplicate question: https://together.jolla.com/question/20199/how-do-i-reset-factory-settings-if-lock-code-is-forgotten/
Asked: 2014-01-28 10:22:33 +0300
Seen: 1,969 times
Last updated: Jan 28 '14
