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Xperia X & Sailfish OS still unstable - about to quit

asked 2019-04-22 18:31:35 +0300

louisbob gravatar image

updated 2019-04-23 06:40:05 +0300

Hi Jolla team, hi all,

First sorry for the long post. I have tried to be really optimistic on the roadmap of Sailfish OS for 1 year now, and I can't find any improvements in Jolla communication nor updates. I'm really about to quit sailfish OS for Lineage OS after 2 years of daily usage. Note that I'm using it for pro usage as well as personal usage. I first bought a Jolla C, then switched to an Xperia X later. I'm currently on the latest version (3.0.2.8). Actually I don't want to switch to XA2 because I don't like the phone itself (it is so bulky!)

Recently I needed to do some urgent stuff while abroad. I was so upset to not being able to do a simple task like searching in my SMS I almost throw my phone in the room I was!

What I really liked when I switched to sailfish OS:

  • a nice SDK and wiki for making applications

  • running almost everything on Opensource software

  • nice UI design

  • Android support

  • active community

I have run into so many problems that I can't count the number of hours I lost to do a simple task with my smartphone or to find a solution on together. My friends are now joking on Sailfish OS regarding the number of bugs I have.

In general on UI:

On Sailfish OS:

On Android stack:

So if I put everything in a nutshell today with Sailfish OS:

  • I can't improve my user experience by myself, like fixing bugs in Exchange stack or add SMS search because these are closed sources.

  • I can't use my phone as a multimedia device, because of bluetooth audio integration that's really sucks.

  • I can't use SailfishOS professionnally because of a bad email app, broken Exchange and some failures on carrier when abroad

  • I can't use SailfishOS properly with messenger.

  • Since I started to use Sailfish OS, I'm replacing one by one all Sailfish native applications with android ones (email client, etc)

  • Dev community still motivated?

About Jolla company

  • No roadmap!

  • No communication!

  • No public bug tracker!

So why use SailfishOS in 2019 if I don't have the control on my user experience anymore?

EDIT: I'm really sad of posting this message actually. I'm a developer in a small team as well and I really understand that you don't have the horse power of google. But still I think some main issues with your system are not adressed and these are important for the mass to get interest in your system...

EDIT2:

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Comments

11

Great post! I agree with everything, except the Android stack which I don't use and don't even have installed and consequently can't comment on. I would also like to add that the browser is horribly outdated and makes the phone crash and reboot when visiting a veritable plethora of websites - and that basic functionality like different ringtones for different contacts is still not implemented!

Still, what choice do I have but to stick with Sailfish? I will never EVER become a good little sheeple to Android or Apple.

bocephus ( 2019-04-22 19:49:33 +0300 )edit
3

I'm in the same boat. Though I have a bit different subset of bugs that matter to me the general attitude is the same. It seems like LinageOS doesn't support Xperia X officially? There are some unofficial images available for Linage v15. If you do switch, please share how it went and maybe put some links to the firmware you've used.

butler ( 2019-04-22 20:53:41 +0300 )edit
3

An old sailor here, I had it on XA2, also encountered similar bugs(same as on SFOS 2), features missing, in general agree with topic starter, I went from SFOS 3 back to Android with the help of emma, now using LIneage OS16, wich works wel on my Sony XA2 icw MicroG.

aQUICK1 ( 2019-04-22 21:03:15 +0300 )edit
1

Hmm, strange to hear... Author seems to be the Best tester of product btw only shoetcomings are mentioned without any other advantages it has... Not a good practice. I'm really see some functional issues but realize it does reviewed&fixed by a little Jolla team as they have time and resources and clear comprehension what's going wrong and have no another way to get around for everyday usability... I agree it needs to be fixed a lot but disagree to quit it out.

AlexOm ( 2019-04-23 08:17:50 +0300 )edit
14

I am a Sailfish OS user and supporter since the release and the first announcement on twitter back in 2012 (irrc) and unfortunatelly I can confirm all the above issues on my Sony Xperia XA2 running SFOS 3.0.2.8. Just a fraction of the mentioned Android issues are not valid for the XA2 because of the new Android runtime.

I am really patient but I have to admit that I am getting more frustrated with every day I am hitting on a bug that exists for months and years...

The current situation that drives me crazy is that the device adaption is bad for the Sony devices and just the official outdated Jolla phone will give you the best experience (UX wise). So e.g. I am missing the double tap feaure on my Xperia, there are many issues with connections (losing network coverage, bluetooth issues etc.) and simple feauteres like turning on the display after plugging in the phone for charging...

Alex ( 2019-04-23 09:07:46 +0300 )edit

2 Answers

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10

answered 2019-04-23 17:41:43 +0300

babo gravatar image

You guys have to understand that we now are just some pocket money for jolla. Just a platform to show their work and their OS to big corporations and governments. We stopped being their focus VERY LONG TIME Ago (specifically when Marc Dillon stepped down).

I removed sailfish from my Xa2 and back to android for the huge inconvenience it brought with everyday usage.And I find it amazing how jolla always slaps the 'Beta' to their OS whenever they need some money knowing that it will take a very long time to get out of IT. This way, they get their 'pocket money' while having an excuse for all their possible FAILURES.

And I bet that it will take them a whole year just to get out of beta, while still having loads of bugs (as accustomed) and while we, their supporters, were promised a very funny 'support for as long as the device is supported'. Another excuse for all possible failures and/or sudden ceasing of support so they could get away with it at their own convinience.

FOR SOME REASON, I still have hope (ironically and sadly) and waiting for their OS to have the very basic features and stability required for everyday use.

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Comments

2

If Jollas focus is big companies and governments as you say, I would have expected to benefit from it by now. That is, have contacts, mail and calendar that work reliably in a corporate environment (= MS Exchange), be it in the office or while traveling (= across WLAN/mobile networks and time zones). But, as OP correctly points out, that is not the case.

I got Sailfish X for semi-private daily use. By now I learned its quirks and workarounds, so it mostly works for me. I expected a kind of "eternal beta" and I am OK with it - still prefer Sailfish over iOS/Android, for the open source base and the different UI concept. But I can understand why others might not see it this way: For any important business use, I rather use my laptop.

Kao ( 2019-04-24 00:20:47 +0300 )edit
3

Well I don't think Ms exchange is a corporations' or governments' priority.Quirks and workarounds?!?!? Should that be the case? A standard one? Anyways everyone has his own opinion but we all can agree that sailfish is buggy as hell and does not have the very basic functions and stability for everyday use, after almost 8 years of development and Our support!

babo ( 2019-04-24 13:55:25 +0300 )edit
7

answered 2019-04-23 21:59:10 +0300

tortoisedoc gravatar image

Suggesting #ragequit tag. /ducks

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Asked: 2019-04-22 18:31:35 +0300

Seen: 1,198 times

Last updated: Apr 23