Cannot setup Dropbox-account

Tracked by Jolla

asked 2019-05-11 09:30:30 +0300

anasyntes gravatar image

updated 2019-05-11 09:58:31 +0300

I hope someone knowledgeable can help me here. So, before upgrading my XA2 to Hossa, everything was fine and my phone was hooked up with a dropbox account. After the upgrade I was forced to update the sign-in credentials. All that was fine except after filling in the fields with email and password, the sign-in button was still greyed out. I suspect it had to do with the captcha that is supposed to show up but didn't. I gave up after many tries, both from settings account setup and also, like someone suggested, from the gallery. I then restored the backup taken just before upgrading thinking that the account settings might rectify what was wrong. No, it got worse. Now, when trying to setup the account I don't even get to the login page. After pressing consent to the dropbox terms of service, it swipes over to - nothing. A totally empty page where nothing shows up. I'm stuck and can just hope that you guys can point me in the right direction. Any ideas are appreciated. Thanks.

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I haven't used it before, but I tested it out of curiosity, and I can confirm that I can't get the sign in button to stop being greyed out. X Compact, 3039

Levone1 ( 2019-05-11 19:54:47 +0300 )edit

I have the very same issue on Xperia XA2, with Hossa. I hope, it will be fixed soon.

u-dash ( 2019-05-12 22:34:26 +0300 )edit

I have same issue with Xperia X with Hossa.

Reformation ( 2019-05-13 23:09:05 +0300 )edit

same on my X

dirksche ( 2019-05-13 23:27:32 +0300 )edit

Thanks for the post; this is being worked on at the moment and a fix will be available in the upcoming releases.

jiit ( 2019-05-14 11:01:14 +0300 )edit