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Bootloop on Jolla 1 Phone

asked 2019-05-18 01:20:01 +0300

tux_in_iE gravatar image

updated 2019-05-18 01:39:23 +0300

Update failed and factory reset failed and phone is stuck on Jolla logo on boot. Recovery mode repair options don't work for me, including repair filesystem, and factory reset keeps on failing - btrfs errors on mmcblk0p28 - segfault when attempting to mount

I've dd'ed the mmcblk0p28 filesystem to an image on a microSD but I can't mount it on my linux PC -

# mount -t btrfs -o loop /run/media/[USER]/[UUID]/jollafs.img /mnt/tmp
mount: /mnt/tmp: can't read superblock on /dev/loop0.

Can anyone help me with repairing the BTRFS filesystem, or point me towards a firmware image that will allow me to boot my phone and update it.

If I'd only known how easy it was to dd an image of the filesystem to an SD card, and how important having that was if an update failed and the phone became corrupted... :(

I'm annoyed because the previous Sailfish update failed as well, I was able to successfully factory reset that time, had a system backup but lost some app data. I've always had loads of free storage space on this phone, use only 2 or 3 android apps occasionally, I should not have run into problems never mind one that bricks my phone :(

I love my Jolla 1 ,please help me bring it back to life :)

Also - I've contacted Jolla support, who suggested I contact Mobylife. The link in Jolla Support's email is 404 and the email address responds with a delivery failure in Finnish. So even if I want to pay lots of money to get my phone reflashed, it appears this service is no longer available :(

In the meantime I've gone back to my old Nokia 301, as dumbphones go it's a fantastic dumbphone, but it's nothing like my Jolla.... :( and I really don't want to buy some Android piece of crap. I'd consider an Xperia if I could find a seller guaranteed to sell one unlocked and supported by Jolla....

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I'm bidding on a Jolla 1 on eBay, wish me luck!

tux_in_iE ( 2019-05-18 21:31:30 +0300 )edit


someuser ( 2019-05-25 10:33:39 +0300 )edit

Yes I've got the btrfs download from that thread, but it's a bunch of files not an image, and no instructions on how to get a flashable filesystem image out of it

tux_in_iE ( 2019-05-25 14:48:21 +0300 )edit

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answered 2019-05-25 03:31:02 +0300

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updated 2019-05-25 03:31:02 +0300

tux_in_iE gravatar image

I've won a Jolla 1 on eBay, I am glad as this means I have spare parts to keep me Jolla-ing for years to come :) and hopefully (with binary copy of mmcblk0p28) revive my own Jolla as well, I might give it to a family member... or just keep it for myself!

But it's disappointing that a sailor like myself can so easily end up in this position just through a failed update, I've read all the stuff by great community members like coderus and DrYak but they can't post the installation binaries for copyright reasons. Other sources are unhelpful, code from an untrusted source with no instructions to use it.

If I'd only known, I'd have dd'ed that partition ten times!

When I sought a paid reflash, Jolla support pointed me to Mobylife, but the link they gave me was 404 and Mobylife are no longer reading the email address given (delivery failure in Finnish.) Jolla need to either declare an end of hardware support for the Jolla 1 or else give us a paid means of reflashing.

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I'm glad for your bid victory and I hope you'll manage to fix the first one. Did you report Mobylife 404 to Jolla support?

Filip K. ( 2019-05-25 10:13:48 +0300 )edit

I have now, thanks for the reminder!

tux_in_iE ( 2019-05-25 14:46:41 +0300 )edit

Mobylife contacted me - €25 to flash the phone and €30 for return postage. I've got my original phone booting again by flashing it with a copy of the new phone's filesystem - no WLAN though so I factory reset it and brought it back through all the upgrades to (so far)

tux_in_iE ( 2019-06-06 00:23:27 +0300 )edit
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Asked: 2019-05-18 01:20:01 +0300

Seen: 280 times

Last updated: May 25 '19