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I purchased paid beta, Do I need to reset phone to activate? [duplicate]

asked 2019-06-19 05:01:44 +0300

kakow gravatar image

updated 2019-06-20 10:11:55 +0300

Filip K. gravatar image

I purchased Beta but I need to get it onto my phone. The download package is the same as the "free" version so I need to log onto my Jolla account that I used to purchase the Beta.

The Beta option was purchased using a different account than whats on my phone. There is no option to log-out or switch accounts. Does this mean I need to reset everything to log into my account so that I can access the beta features?

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The question has been closed for the following reason "duplicate question" by olf
close date 2019-06-20 16:46:39.718016



No, you just need to login into the account with your purchased license.After that you'll find the extras you paid for in the jolla store (MS Exchange, Android support, Predictive Text Input).

babo ( 2019-06-19 08:32:37 +0300 )edit

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answered 2019-06-19 09:33:31 +0300

Filip K. gravatar image

updated 2019-06-20 10:10:03 +0300

You should remove the 'free' Jolla account and add a new one I guess. After new login you should be able to install the 'beta' stuff.

UPDATE: It's possible to remove Jolla account in Settings | Accounts. If you press on account the option for removal shows up.

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I reset my device - I didn't have the option to remove or change Jolla accounts.

kakow ( 2019-06-20 06:05:26 +0300 )edit

Strange. There is option on my XA2 with SFX I've updated my answer.

Filip K. ( 2019-06-20 10:06:45 +0300 )edit

Its because I am so new. I forgot about the swipe down option. The swipe down bar take time to get accustomed to.

kakow ( 2019-06-21 06:46:17 +0300 )edit

answered 2019-06-20 16:46:17 +0300

olf gravatar image

A duplicate question: This was already discussed and answered in https://together.jolla.com/question/205565/licence-install-on-top-of-free/

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Asked: 2019-06-19 05:01:44 +0300

Seen: 397 times

Last updated: Jun 20 '19