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Track down mobile data issue (Android, XA2) [3.1.0]

Tracked by Jolla (In release)

asked 2019-07-19 22:57:04 +0300

Mario gravatar image

updated 2019-08-29 17:48:43 +0300

harry gravatar image

Mobile data is still broken for some Android apps on XA2, even in Sailfish 3.1.0. Several prior releases provided some improvements but it's still not completely fixed. It worries me that its no longer listed in the open issues section in the release notes of Sailfish 3.1.0. Is this bug still worked on? Since it's a "reflash back to Android" kind of issue for me. So please, Jolla, can you confirm that this is still considered an issue and worked on?

Since the error pattern is really fuzzy, let's track it down together.

If you can confirm that a certain Android app does not work on XA2 (with Sailfish >= 3.1.0) over mobile data (but works on Wifi) please list the app below (or upvote if it's already listed). If the same app works for you over mobile data please write a comment and briefly describe your setting.

But let's stay focused on this specific bug (since it's hard enough to track down anyway), please do not list other kinds of connectivity issues. Also let's limit this list to apps that do not work for some (or all) people, do not list apps that generally work.

Edit: It really seems to depend on the mobile provider. Especially o2 Germany (but also some others) are affected. @Jolla, do you have any more insights about this? What's special about o2? And why is the Android subsystem affected by some provider details anyway? I would expect that connectivity (in general) is handled by Sailfish, not Android.

Edit:I found a permanent workaround: https://together.jolla.com/question/209532/track-down-mobile-data-issue-android-xa2-310/?answer=212609#post-id-212609

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Comments

4

Hi, I have a XA2 single sim and O2 Germany postpaid contract. if jolla wants to contact me, I am willing to spend time to help them debug it.

harry ( 2019-08-16 09:45:53 +0300 )edit

Hi,

I would like to hear, that this issue is important for Jolla and they are still working on this... SFOS is great but banking relies on android, so it is still crucial feature.

pemek ( 2019-08-28 15:53:54 +0300 )edit
2

@pemek, you can already "hear" / see exactly that, as this question is "Tracked by Jolla".

olf ( 2019-08-29 15:46:04 +0300 )edit

25 Answers

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0

answered 2019-08-15 17:32:58 +0300

Claudio Maradonna gravatar image

updated 2019-08-15 17:35:04 +0300

Heartstone from Blizzard. Telegram FOSS. OpenKeyChain seems to not retreive pubkeys.

Operator: Iliad Italy

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answered 2019-08-15 18:24:06 +0300

xneo gravatar image

I have the issue in the different way and had it worse in the previous release. Apps work in mobile network and do not work in WiFi :D

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0

answered 2019-08-28 08:54:44 +0300

wosrediinanatour gravatar image

Not an answer directly. I am not sure, if you only mean data or also the whole mobile connection.

For latter, I opened https://together.jolla.com/question/212515/problem-of-network-connection-after-restart-with-national-roaming-on-xa2-dual-sim/.

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answered 2019-08-28 20:24:26 +0300

kan_ibal gravatar image

It looks like DNS issue for me and only apps that using IP address are able to connect. What DNS are set in resolv.conf and what is DNS of mobile network that has issues?

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-1

answered 2019-08-01 14:08:39 +0300

mercurio gravatar image

Hi everyone, I point out that, on Xperia XA2 F4113 Dual Sim, updated to 3.1.0: - WhatsApp sends the photos only if they are in android storage, but those received do not download them, an error message appears "Download failed. Try again later". And all this both in wifi and in the cellular network. - Line only works by installing Alinedalvik Control - DAVx5 and any calendar app do not communicate with each other.

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Comments

2

Please stay focused on the "mobile data issue" in this thread. If something does not work in Wifi either, this is a different issue.

Mario ( 2019-08-01 22:19:48 +0300 )edit

Excuse me, since there was also this problem, I mixed up!

mercurio ( 2019-08-02 13:45:24 +0300 )edit
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Asked: 2019-07-19 22:57:04 +0300

Seen: 4,973 times

Last updated: Sep 09 '19