Setting/Adding emergency numbers

asked 2019-07-22 01:01:08 +0300

Keeper-of-the-Keys gravatar image

updated 2019-07-24 14:18:29 +0300

Though the GSM standard specifies 112 and the Americas use 911 as emergency numbers there are actually a myriad of different emergency numbers in different countries.

I don't know if the SIM card "tells" the phone about said numbers, I do know that the phone is supposed to add an emergency flag when it tries to call such numbers (learnt that from the recent dissection of major 112 failure in The Netherlands). At this point the lockscreen refuses to dial numbers that are not 112 or 911 as emergency calls which may mean that these calls are also dialed without an "emergency" flag if this is indeed the case this endangers users since there is a major difference between calls with an "emergency" flag set and those without - capacity on any network in range must be freed to put the call through whereas a "non-emergency" call is routed only through the home network and only if capacity is available.

I realize that this function may be tough to implement since users should not be able to add said flag to any number they want but only to emergency numbers, but these numbers also make up a finite list so it should be doable somehow.

This is not a duplicate of the request to add ICE numbers since the emergency bit need not be set for those numbers.

Edit -- I understand this subject isn't so "sexy" and hasn't gotten votes so far however the difference between the phone dialing with or without the emergency flag can become a life or death issue to SFOS users and some attention from a Jolla employee is very important in this case

Edit2 -- I just tested my phone without a SIM card and indeed only 112 and 911 work as emergency numbers. A potential way of fixing this is having a list of alternative emergency numbers and allowing the person to set in which country they are. Or when "non" emergency calls are being blocked it should at the very least suggest that 112/911 are available (and hope that the country you are in at leasts forwards those numbers to the police). I repeat the current situation endangers the lives of SFOS users.

@spiiroin @jovirkku @veskuh @Keto @lbt @James @sledges @jahonen @Jare @jiit

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Comments

"users should not be able to add said flag to any number they want". Why? I think that your numbers of choice as emergency contacts, like on mainstream operating systems, could be a great feature.

zv0r ( 2019-07-22 05:44:56 +0300 )edit

@zv0r because then I will just add the emergency flag to all my numbers at times when I am in places where the network lacks capacity and my calls will be routed over any antenna and cause other peoples' calls to be dropped and maybe I won't even get charged for them (until the providers figure it out at which point they may end up banning my IMEI altogether).

Keeper-of-the-Keys ( 2019-07-22 10:16:50 +0300 )edit

The Possibility of adding emergency Contacts from the People app to the lockscreen should also be considered.

Raymaen ( 2019-07-23 18:09:49 +0300 )edit

My understanding is that all phones must be able to dial emergency numbers without a SIM, and I've read that 'most phones' accept more than just 112 and 911. Are you saying that Jolla or SFOS phones only accept 112 or 911?

I don'y want to test this with 999 on my Jolla C.

DaveRo ( 2019-07-23 20:16:14 +0300 )edit

@DaveRo that is indeed what I am saying, since I am a member of local emergency services and I have to call dispatch regularly I do have the "luxury" of being able to test this with our local numbers.

As said I don't know whether or not the flag is set, but I can test that later by trying to dial from my old Jolla 1 without a SIM and seeing if it succeeds.

@Raymaen and @zv0r the emergency contacts issue is a separate issue mentioned here: https://together.jolla.com/question/9671/feature-request-lock-code-option-with-ice-function/https://together.jolla.com/question/19535/what-about-ice-numbers/

Keeper-of-the-Keys ( 2019-07-23 21:02:57 +0300 )edit