Mail-App: Faulty download makes attachment inaccessible

asked 2019-07-30 18:24:07 +0300

rozgwi gravatar image

updated 2020-01-17 01:26:49 +0300

Oberved since and probably before.

Every once in a while I recieve a mail with a small file attached¹. Sometimes besides further attached files, sometimes it's the only attachment.

After downloading the attachment label states 'downloaded' and displays 0 B as size. For PDF files Documents tells me that the file is damaged and can't be read. One affected PDF would get listed in file overview as a file of 0,1 Mb.
Checking the file with FileBrowser gives me 115,44 kb as size. The actual size would be 84,4 kb.

Image files open as a black picture in Gallery but are not visible in the overview at all. The size reported by FileBrowser is 1,26Mb while actually it should be 900kb.

zero byte attachment

There is _no way to ever get this file downloaded correctly_ again. Deleting it from within Documents, Gallery or manually from the folder mail_attachments won't help.

I have to use a another device (e.g. laptop) to be able to see the file.
Downloading the PDF there, the actual file size turns out to be 84,4 kb.

1: Unfortunately it's files containing personal details so I can't provide it.

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I found an old ancient question tracked by Jolla that might be related:
Email attachments only partially downloaded

rozgwi ( 2019-07-30 19:53:09 +0300 )edit