Problems with native apps and voice calls (XA2 3.1.) [not relevant]

asked 2019-07-31 22:52:53 +0200

TheJullus gravatar image

updated 2019-08-07 17:22:55 +0200

These issues aren't relevant for me anymore after reflashing the OS

After updating to the latest SFOS version (, I've had serious problems with my XA2 Dual Sim. First of all, native apps keep crashing after running for some time, not just on background. It's not just with third party apps but with system apps like settings, browser etc. Seems like whole app system crashes and it takes often time to get the apps back again to just get them crashed again. Edit: Note that the UI (app menu, events view and top menu) works just fine and the Android support stays up and doesn't usually crash at the same time.

Restarting (and clearing the package cache, which basically has the effects a reboot) helps but after some time the issue will come back and can get so bad that I can't run pkcon refresh from Terminal. This makes my phone unusable for too many times a day.

Edit: I might consider resetting my device and maybe try reflashing if that didn't work. Does anybody have some ideas for backup for sailfish?

And then appeared an issue which on top of the app issue is too much to use the phone as a daily driver, at least for now: I can't make or receive voice calls after using the phone couple of hours after reboot. This kind of notification is received: "A problem with network" (Traslated from Finnish: "Ongelma verkossa") even tough I can still send SMS's and browse internet.

Update to the app issue: Seems like it might be an issue with the RAM. Even tough I haven't yet witnessed a moment of a crash, the RAM drops occasionally to about 40 MiB with no apps opened. Even when the Android support is off

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The question has been closed for the following reason "question is not relevant or outdated" by TheJullus
close date 2019-08-08 14:07:22.243742


The package cache has nothing to do with running applications. Sounds like you could have eMMC degradation, perhaps a factory reset or reflash could help.

attah ( 2019-07-31 23:32:27 +0200 )edit

I have the same issue. But I think it might be the UI that crashes. Because when a native app crashes, all the other open apps also stop working. I am using a single sim XA2

avanhel ( 2019-08-01 09:35:31 +0200 )edit

Also same issue. xa2 dual sim.

HendriXXX ( 2019-08-01 10:55:34 +0200 )edit

@TheJulius: what does command 'top' indicate (or app 'Crest') at the time of those serious problems occurring? How about 'free -m'?. What are the figures for system data at Settings > Storage?

jovirkku ( 2019-08-01 14:09:18 +0200 )edit

@jovirkku It's not easy to check the 'top' command because the terminal crashes as well but I'll try my best and also try 'free -m'. (Note that android support doesn't crash at the same time) For the system storage I have plenty of space left (about 700 MB)

TheJullus ( 2019-08-01 16:28:46 +0200 )edit